administrative assistant resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Outgoing and friendly whilst delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Customer Service
  • General administrative duties
  • Type 40 WPM
  • AR/AP
  • Correspondence Handling
  • Faxing Paperwork
  • Organizing Mail
  • Program Files Maintenance
  • Report Development
  • Routing Mail
  • Transporting Files
  • Document Conversion
  • Spreadsheet management
Work History
11/2020 to Current Administrative Assistant Docgo Inc. | Lexington, SC,
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security. As well as welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Managed MRI, Nexus & Quickbase databases converting complex data into easy-to-interpret data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Escalated any major issues to property manager for immediate remediation.
  • Oversaw monthly collections of over $2.6 Million in funds, maintaining high payment rates by building positive relationships with tenants & processed security deposit refunds through the corporate office.
  • Assessed property every other week, compiled information and wrote reports regarding findings for submission to Assistant Property Manager & Property Manager.
  • Compiled maintenance and repair requests for submission to Engineering department and reached out to local contractors for bid proposals when necessary.
  • Established strong, professional relationships with building staff by promoting team collaboration.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Posted policies and rules in common areas for tenant review.
02/2019 to 12/2019 Sales Associate Asset Mark | Chicago, IL,
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed timely and effective replacement of damaged or missing products.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Completed physical inventory counts each month.
  • Organized warehouse and stockroom areas.
  • Shelved new and returned inventory according to proper storage procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided cash handling including sorting and counting coin and currency to make change for associates.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Prepared bank deposits and corporate cash shipments.
12/2015 to 02/2019 Accounting Clerk Altura Credit Union | Moreno Valley, CA,
  • Investigated and resolved internal accounting variances to keep records current.
  • Maintained accurate and complete documentation for all financial department procedures.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Reconciled all company accounts, including credit cards, employee expenses and commissions.
  • Reported financial data and updated financial records in ledgers and journals.
  • Presented audit findings to Account Manager after reviewing results and paperwork.
  • Prepared reports for upper management detailing key financial metrics
  • Communicated with suppliers to reconcile invoice payments.
  • Processed all incoming and outgoing invoices and payments.
  • Provided key clerical and administrative support to senior accounting staff.
  • Inputted over 200 invoices per month.
  • Reviewed financial statements and supporting documentation.
Expected in 2013 High School Diploma | Santa Monica High School, Santa Monica, CA, GPA:
Expected in | Liberal Arts And General Studies Santa Monica College, Santa Monica, CA GPA:

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Resume Overview

School Attended

  • Santa Monica High School
  • Santa Monica College

Job Titles Held:

  • Administrative Assistant
  • Sales Associate
  • Accounting Clerk


  • High School Diploma

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