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administrative assistant resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 11 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Program file distribution
  • Sensitive material handling
  • Memo preparation
  • Inventory systems
  • Recordkeeping and bookkeeping
  • Inventory supplies
  • Project Planning
  • Invoicing and billing
  • Substitute teacher coordination
  • Staff motivation
  • Merchandising
  • Expense reporting
  • Training and development
  • Deadline-oriented
  • Product branding
  • Phone call answering
  • Multitasking and prioritization
  • Organization and efficiency
Experience
Administrative Assistant, 07/2021 - Current
Docgo Inc. Jamestown, CA,
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Teller, 01/2020 - 06/2021
Gcs Credit Union Pontoon Beach, IL,
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Explained bank services, financial products and applicable fees to customers.
  • Promoted and sold banking products and financial services.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Apparel Sales Associate, 07/2017 - 01/2020
Rural King La Porte, IN,
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Performed stock processing by filling and stocking floor racks and backstock racks.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Communicated item availability with retail team members and shoppers.
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Coordinated and merchandised seasonal collections and designs based on trending styles.
  • Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Teacher's Aide, 07/2011 - 05/2017
Pala Band Of Mission Indians Pala, CA,
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Assisted in developing programs and activities to drive improvements in students' academics.
  • Operated binders, sorters, folders, collators and other office equipment to facilitate administrative functions.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Introduced new learning techniques to improve student comprehension.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques and hands-on curriculum.
Education and Training
GED: , Expected in 05/2013
-
Lanphier High School - Springfield, IL,
GPA:
Status -

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Resume Overview

School Attended

  • Lanphier High School

Job Titles Held:

  • Administrative Assistant
  • Teller
  • Apparel Sales Associate
  • Teacher's Aide

Degrees

  • GED

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