administrative assistant assurance team assistant resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for [Industry] professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Personable [Job Title] with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Enthusiastic [Job Title] with [Number] years of experience and well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships. Proficient in [Software] and [Software]. Efficient Administrative Assistant with [Number] years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections. Responsible [Job Title] possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Versatile [Job Title] accomplished in mentoring junior team members, coordinating programs and leading independent projects. Reviews and improves office processes to reduce errors, waste and inefficiencies. Advanced skills in [Software] and [Software]. Motivated [Job Title] with [Number] years of experience offering office support in [Type] industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Results-driven [Job Title] with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in [Industry] terminology, products and services to effectively address and respond to public and personnel inquiries. Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include [Area of expertise] and [Area of expertise]. Reliable and dedicated with [Number] years of experience. Responsible Program Support Assistant prepared to take next step with new [Industry] team in [Location] or surrounding area. Fluent in [Language] and [Language]. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. Detail-oriented and customer-focused with excellent computer competencies. Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during [Number]+ years in field. Adept at producing reports and letters, routing packages and updating tracking documents. Customer-focused and results-oriented. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Driven Office Automation Clerk proudly offering [Number] years of [Area of expertise] and [Area of expertise] proficiencies to new [Industry] team. Solid understanding of all front office duties with superb oral and written communication talents. Expertise in use of [Software] and [Software] with typing speed of [Number] WPM. Methodical Administrative professional with expertise in records management. Catalogs and uploads incoming documents, coordinates file movements and processes destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in [Software]. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and [Skill]. Considered valuable administrative asset to organization. Talented [Job Title] with executive-level administrative management, financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives. Focus on minimizing labor, increasing productivity and maintaining quality in all aspects of administrative support. First-rate [Job Title] with [Number] years of experience guiding and supporting activities for [Type] program. Diligent about monitoring and documenting program information, presenting leaders with reports and [Task]. Team-player focused on assisting various staff with [Task] and [Task].

  • Meeting planning
  • Business writing
  • Document retrieval
  • Technologically savvy
  • Calendars management
  • Travel administration
  • Project management
  • Employee training
  • Event coordination
  • Scheduling and calendar management
  • CRM and office management software
  • Collaboration
  • Computer skills
  • Fluent in Spanish
Education and Training
Foot Hill College Los Altos, CA, Expected in 03/1999 Associate of Science : - GPA :
Banner Health - Administrative Assistant/Assurance Team Assistant
Chandler, AZ, 07/2016 - Current
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Managed building access by supplying key cards to employees and visitors.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Ace Parking Management, Inc. - HR Program Specialist
Redwood City, CA, 01/2014 - 12/2015
  • Developed on-site safety program to support team with risk mitigation.
  • Defined project deliverables and monitored status of tasks.
  • Informed all stakeholders of daily activities and progress by providing in-depth field reports.
  • Oversaw [Number] team, project milestone completion and quality of work performed.
  • Boosted outreach to underserved areas to successfully increase participation [Number]%.
  • Coordinated smooth provisioning of [Type] services to participants across [Location].
  • Facilitated smooth communication between team members, project directors and customers.
  • Oversaw $[Amount] yearly budget, including establishing and maintaining controls and tracking all expenses.
  • Kept records organized and current with daily attention to updates and maintenance needs.
  • Communicated project status and requirements to keep stakeholders aware of impending deadlines.
  • Oversaw day-to-day activities, including organizational leadership, recruitment, office maintenance and supply and inventory management.
  • Planned, directed and coordinated all programs and services.
  • Organized fundraising events to increase community's knowledge of company vision.
  • Collaborated with [Job title] to establish program curriculum and goals.
  • Fostered relationships with community clients and partners through dynamic communication and prompt follow-up to questions and concerns.
  • Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
  • Facilitated administrative support and coordinated project tasks for [Type] program.
  • Coordinated logistics for off-site activities and events for approximately [Number] participants.
  • Implemented and directed [Type] program to keep policies and procedures updated, accurate and reflection of current business practices.
  • Coordinated planning and program development between news teams and other programming staff.
  • Stayed up to date on procedures to maintain nonprofit status and accurately file taxes.
  • Coordinated and monitored performance and quality of all programs and services.
  • Prioritized tasks to meet timelines for policy and program initiatives.
  • Observed program activities, collected data, created reports and presented findings to senior management.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
American Society For The Prevention Of Cruelty To Animals - Administrator
New York, NY, 01/2012 - 12/2015
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Spearheaded special projects throughout lifecycle to final resolution.
  • Organized activities to reward employees and provide motivation and improve efficiency.
  • Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Established over [Number] new effective improvement plans in [Year].
Healthcare - Administrative Coordinator
City, STATE, 01/2000 - 12/2013
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Aligned office procedures with short- and long-term [Type] goals to reduce wasted labor or materials resources.
  • Assisted [Job title] with sustainable, scalable administrative operations and project management support.
  • Arranged [Timeframe] expense reports and adjusted spending habits according to [Type] team requests.
  • Used [Software] to organize vacation, sick leave and work-from-home timing for over [Number] workers.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Managed patient appointments, check-in procedures and invoices.
  • Liaised with IT and human resources teams to establish best practices for new employee onboarding.
  • Made travel arrangements and reservations for senior managers.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
Activities and Honors
  • Virtual Association for Administrative Professionals (VAAP), member 2009 - Present
  • Member, Alumni Association

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Resume Overview

School Attended

  • Foot Hill College

Job Titles Held:

  • Administrative Assistant/Assurance Team Assistant
  • HR Program Specialist
  • Administrator
  • Administrative Coordinator


  • Associate of Science

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