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Administrative Assistant/Asst Sales Coordinator Resume Example

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ADMINISTRATIVE ASSISTANT/ASST SALES COORDINATOR
Summary

Enthusiastic and committed Administrative Assistant with 20+ years of experience. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Offering solid skills in customer relations and resilience to handle challenges of a fast-paced work environment. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Punctual
  • Dependable
  • Focused
  • Team Player
  • Proactive/Organized
  • Critical Thinking
  • Loyal
  • Administrative operations
  • Sales support
  • Administrative tasks and procedures
  • Sales team evaluations
  • Administrative support
Experience
Administrative Assistant/Asst Sales Coordinator | 07/1999 to 04/2020
Enterprise Holdings - Jacksonville, FL
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Liaised with senior and sales executives to handle requests and queries from senior management.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Collected, calculated and reported on statistical data to inform senior management.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained inventory in supply closet to prevent shortages of supplies.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Teller | 03/1997 to 10/1997
Barnett Bank - Jacksonville, FL
  • Supplied tellers with coin and currency as needed.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Entered member transaction data into online banking software.
  • Established new customer accounts, including checking, savings, lines of credit and loans.
  • Maintained confidentiality of bank records and client information.
  • Generated reports and notification letters to distribute to account holders.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Examined checks for identification and endorsement.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Warmly welcomed customers and offered pleasant service during entire transaction.
  • Directed specific questions to appropriate branch personnel.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Managed customer referrals to help financial services team members capitalize on sales changes.
  • Recommended additional products, services and benefits for customers.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Processed cash withdrawals.
  • Adhered to regulatory and company security and audit procedures.
  • Delivered prompt, accurate and excellent customer service.
Visual Merchandiser/Cashier Assistant | 07/1993 to 07/1994
Fashion Bug - Jacksonville, FL
  • Presented updated floor plans and design strategy to store management.
  • Managed visual displays for clothing company to drive exposure and increase revenue.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier | 06/1990 to 06/1993
Walmart - Jacksonville, FL
  • Helped customers find specific products, answered questions and offered advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Terry Parker High School - Jacksonville, FL
High School Diploma
06/1990
Jacksonville University - Jacksonville, FL
Some College (No Degree)
Mathematics

Completed 3 years of college (94 hours)

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Resume Overview

Companies Worked For:

  • Enterprise Holdings
  • Barnett Bank
  • Fashion Bug
  • Walmart

School Attended

  • Terry Parker High School
  • Jacksonville University

Job Titles Held:

  • Administrative Assistant/Asst Sales Coordinator
  • Teller
  • Visual Merchandiser/Cashier Assistant
  • Cashier

Degrees

  • High School Diploma
    Some College (No Degree)

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