Administrative Assistant / Assistant Manager Resume Example
Seeking a position in an organization where an extraordinary record of meeting demanding deadlines while exceeding customer expectations. I will add value, efficiency, and continually improve the organization while utilizing the skills that I have acquired in my career. I have more than 15+ years of experience in the following areas: customer service, conducting quarterly/annual inventory, taking phone orders, and handling in person requests. My skills and technical competency in maintaining databases, portals, briefing charts, financial records, process management, property management, and document control will add value to any position I hold. I have 15+ years experience with Microsoft Office software including Excel, Word, and Power Point.
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Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Administrative duties, administrative functions, attention to detail, budgets, making copies, customer service, data management, special events, filing, financial responsibility, general office, inventory, logistics, materials, property management, purchasing, safety, scheduling, Self-starter, supervisor, answering phones, and tending to clients needs.
May 2015 to CurrentExos - San Antonio , TX
Responsible for answering phones and taking service calls for customer's heating and air conditioning needs.
Responsible for giving technicians work orders for the day, updating work orders, writing out invoices for customers and property management companies, taking payments for work that was performed, and collecting money for unpaid invoices.
Assisting with inventory of all heating and air conditioning parts, parts ordered needed to complete work, and filing paid invoices.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
September 2013 to May 2015Department Of Defense - Columbus , MS
CAMTC Certificate # 49934 Modalities include Swedish, Deep Tissue, Pregnancy, Hot Stones, Range of Motion, Stretching, and Reiki.
Each massage is designed with every client's needs in mind.
Other duties include answering phones, scheduling massage appointments for myself and the other therapists make confirmation calls, filing files, making copies, and general office cleaning.
June 2011 to March 2014Lithia Motors - Canonsburg , PA
Responsible for the whereabouts and safety of children and youth ranging from 6 weeks to 18 years old.
Assist in providing and leading planned activities.
Assisting children and youth with special projects, their homework and life skills.
Help establish a program environment and promote positive child and youth interactions with one another and other children, youth and adults.
Help prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate the daily schedule.
Interact with children and youth using approved child guidance and youth development techniques as provided by the supervisors.
Attend to physical needs of the children as applicable.
Interact professionally with staff members, parents, supervisors, and volunteers.
Supervise children and youth during daily schedules of indoor and outdoor activities, on field trips, outings and special events.
Promotes and models safety, fitness, health, and nutrition practices.
Care for special needs children and youth as directed by the supervisor.
Notifies supervisor of health, fir and safety compliance concerns.
Help arrange for/service appropriate snacks/meals, where applicable.
Observe program participants for signs that may indicate illness, abuse or neglect and reports as directed.
Note special instructions provided by parents.
Ensure that children and youthdepart with an authorized person according to written parental instructions.
February 2009 to April 2011SYMVIONICS, Inc - City , STATE
Responsible for the monthly composition of performance and cost reporting and tracking budgets.
Duties include Sole Source Letters, IT Requirement Slides, Site Support Services Task Requests (SSSTR), System Activity Reports (SAR) & System maintenance Requests (SMRF) and completing related administrative functions.
Data management of various projects, meeting customer/companies report requirements and property control.
Administrative duties such as maintaining calendars, tracking expenses, office logistics, and purchasing.
September 2007 to February 2009Avis Rent A Car - City , STATE
Responsible for renting vehicles and checking rented in vehicles.
This includes attention to detail with the financial responsibility of the renter, making sure that the renter has a valid driver's license, address and phone number where they can be reached.
Customer service is very important in this position.
Maintaining vehicle information, maintaining clean vehicles and promptly responding to customer's needs.
On-line Student
GPA: 3.75
GPA: 3.6
On-line Student
Present GPA: 3.78
GPA: 3.8
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Resume Overview
School Attended
- University of Phoenix
- Career Care Institute
- Lancaster High School
Job Titles Held:
- Administrative Assistant / Assistant Manager
- Massage Specialist
- Child and Youth Program Assistant
- Tech/Administrative Assistant
- Rental Agent
Degrees
- Associate of Science : Psychology , 2014
Certificate : Massage Therapy , 2008
BA : Human Services
High School Diploma : General
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