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Administrative Assistant and Coordinator Resume Example

Resume Score: 100%

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ADMINISTRATIVE ASSISTANT AND COORDINATOR
Summary

Committed and motivated Administrative Assistant with extensive experience working with diverse client base and exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Highlights
  • Retail Sales
  • Schedule management
  • Problem resolution
  • Deadline-oriented
  • Spreadsheet development
  • Report analysis
  • Microsoft Office proficiency
  • Time management
  • Resourceful and dedicated team player
  • Strong interpersonal, written, verbal and organizational skills
  • Critical thinker
  • Customer service-oriented
  • Types minimum 42 WPM
  • Standardized testing techniques and scoring
  • SMART Board familiarity
  • Data-driven curriculum expertise
  • Budget management
  • Curriculum development and assessment
  • Strategic Planning Committee Member
  • Human Resources Management (HRM)
  • Academic Advisor
  • Staff orientation, training and professional development
Accomplishments

Recognized in “Who's Who Among America's Teachers” in 2012-2013. 

Developed innovative instruction methods that became standard for meeting district goals. Served as advisor for entering and returning clients.

  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed student records and documented accordingly.
  • Client Service: Assisted clients and customers with request for academic and financial aid appeals by identifying needs, gaining trust, approached complex problems and resolved problems to maximize efficiency.
  • Data Organization: Prepared records packets for Quality Enhancement Plan (QEP) reviews of procedures and policies/services justification. Improved office organization by compiling quantitative and qualitative quarterly, monthly and yearly reports, spreadsheets, organizational charts and data reports using advanced Microsoft Excel functions.
  • Employee Management: Liaised with HR department to establish employee training, payroll and termination procedures.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Records: Reviewed client records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Reporting: Monitored and maintained status reports to provide management with updated information.
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Planning: Arranged, scheduled, supervised and coordinated all logistics and travel itineraries for staff of 25 employees. Equipped with all necessary supplies and collateral for local and long distance travel.
  • Scheduling: Facilitated orientation of new employees by scheduling training, answering questions and processing paperwork. Coordinated and managed daily schedules and risk prevention.
  • Training: Successfully trained staff in office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Experience
Administrative Assistant and Coordinator11/2008 to 07/2014Texas CollegeHenderson, Texas
  • Coordinated all department functions for team of over 25 employees.
  • Successfully developed and maintained detailed administrative five column models, tracking and procedural processes, created databases and spreadsheets to improve accuracy and efficiency.
  • Scheduled and confirmed appointments for directors and managed day-to-day calendar and operations for support staff.
  • Provided support for Dean of Lower College, Assistant Vice President of Academic Affairs and support team.
  • Posted open positions throughout institution to include electronic media. Orientated, trained and supervised support staff. Properly routed agreements, contracts and requisitions through signature process.
  • Enhanced meeting efficiency by developing itineraries.
  • Served as central point of contact for clients, managed reception area including greeting stakeholders, visitors and clients via phone, electronic/mobile devices and person-to-person to provide guidance and improve retention management.
  • Designed and coordinated electronic and paper file systems and assisted in the admissions process, prepared confidential client documents.
  • Created and implemented PowerPoint presentations, drafter letters of recommendations, and agendas. Supplied advance materials and executed follow-up for staff meetings, conference, and professional development workshops.
  • Created and maintained weekly, monthly, quarterly, and yearly reports, spreadsheets and presentations using advanced Excel functions and formulas.
  • Complied federal, state and company policies, procedures and regulations.
  • Integrated technology and critical thinking skills.
  • Designed, coordinated and assisted cooperatively with faculty and support staff to modify curricula for developmental workshops according to Individual Education Plans (IEPs).

Licensed Contractor09/1991 to 10/2008Tans and HandsHenderson, Texas
  • Entered expense and Point of Sales (POS) transactions and prepared quarterly tax reports.
  • Educated, promoted and sold services and products.
  • Monitored and ordered inventory weekly.
  • Created repeat business by developing long-term relationships with clients.
  • Light bookkeeping and management procedures.
Manager06/1985 to 08/1991L&D Coon IncorporatedHenderson, Texas
  • Managed team of over 50 employees.
  • Reduced and controlled expenses by implementing food cost management skills.
  • Monitored standardized employee orientation, training, schedules and crew meetings.
Childcare Aide01/1985 to 01/1987Kilgore College Child Development CenterHenderson, Texas
  • Organized activities to develop physical, emotional and social growth in children.
  • Redirected children to encourage safe and positive behaviors.
Education
MBA: Business Administration2015Texas A&M University-TexarkanaTexarkana, TX, USA

Currently enrolled

Bachelor of Science: Business Administration2011Texas CollegeTyler, TX, USA
Associate of Arts: Computer ScienceKilgore CollegeKilgore, TX, USA
Manicurist Certification: CosmetologyKilgore CollegeTyler, TX, USA
Skills
  • Support Software
  • Desktop Publishing Software: HTML
  • 10-Key
  • Client Relations
  • Computer Proficiency
  • Coordination and organizational skills
  • Critical Thinking
  • Customer Service
  • Data Collection, Entry and Documentation
  • Executive Management Support
  • Microsoft Excel, Outlook, Office Suite, PowerPoint, and Word
  • Multi-Task Management
  • Reading Comprehension
  • Service Orientation
  • Scheduling
  • Spreadsheets
  • Telephone Skills
  • Time Management Skills
  • Type minimum 42 WPM
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Resume Overview

Companies Worked For:

  • Texas College
  • Tans and Hands
  • L&D Coon Incorporated
  • Kilgore College Child Development Center

School Attended

  • Texas A&M University-Texarkana
  • Texas College
  • Kilgore College

Job Titles Held:

  • Administrative Assistant and Coordinator
  • Licensed Contractor
  • Manager
  • Childcare Aide

Degrees

  • MBA : Business Administration 2015
    Bachelor of Science : Business Administration 2011
    Associate of Arts : Computer Science
    Manicurist Certification : Cosmetology

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