Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am organized and remain professional in high volume environments. Enabling me to get the job done. I am skillful in multitasking and my customer service skills go above and beyond normal requirements. I am also a quick learner and look forward to building professional relationships between clients, staff, and management.

  • Document retrieval
  • Data entry documentation
  • Memo preparation
  • Accounting skills
  • Excel spreadsheets
  • Technologically savvy
  • Employee training and development
  • Inventory systems
  • Meeting planning
  • Microsoft
  • Problem resolution
  • Customer relations
Administrative Assistant, 01/2020 - Current
Estee Lauder Honolulu, HI,
  • Coordinate project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organize and maintained filing and document management systems by coordinating, archiving and purging files.
  • Manage scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Conduct research using various media sources to obtain relevant data for staff requirements.
  • Handle management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Patient Care Coordinator, 07/2016 - 01/2020
Petaluma Health Center Rohnert Park, CA,
  • Facilitated daily interaction between patients and hospital staff, coordinating special events for patients and families and providing educational materials and emotional guidance.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines.
  • Scheduled evaluations and procedures for patients.
  • Improved patient outcomes through value-added services.
  • Managed logistics for patient intake and implementation of appropriate courses of treatment.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Brand Representative, 03/2014 - 09/2017
T-Roc Romeoville, IL,
  • Promoted products by educating customers and prospects about offerings.
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Promoted positive company image through superior customer service experiences.
  • Determined opportunities and maximized sales within specific market by staying current on industry trends.
Hostess, 08/2012 - 03/2016
Mhc Equity Lifestyle Properties Florence, OR,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered questions about food and order statuses for waiting customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered telephone to provide dining information and take party reservations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
Education and Training
Associate of Arts: , Expected in
St. Petersburg College - Clearwater, FL
High School Diploma: , Expected in 06/2014
Dunedin High School - Dunedin, FL

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School Attended

  • St. Petersburg College
  • Dunedin High School

Job Titles Held:

  • Administrative Assistant
  • Patient Care Coordinator
  • Brand Representative
  • Hostess


  • Associate of Arts
  • High School Diploma

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