Dedicated and focused administrative assistant/accounts receivable who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Researched and resolved billing problems that had been previously missed.
Increased office organization by developing more efficient filing system and customer database protocols. Administration Payroll Assistance Training Scheduling
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Posted open positions on company and social media websites.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly reports and presentations.
Managed the day-to-day calendar for the company's senior director.
Properly routed agreements, contracts and invoices through the signature process.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Designed electronic file systems and maintained electronic and paper files.
Reviewed and approved billing invoices and expense reports.
Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
Maintained and ordered all office supplies.
Worked a flexible schedule to accommodate salon needs.
Advised guests on special events and product promotions.
Promoted and sold salon services and products.
Recommended hair styles that complimented clients' facial features and coloring.
Operated cash register to receive payments from customers.
Conducted weekly salon inventory.
Created repeat business by developing long-term relationships with regular customers.
Politely answered the phone and scheduled appointments for clients.
Sanitized workstations and salon equipment for safety purposes.Helped analyze customers' hair condition to recommend appropriate products and hair care methods.
Assisted guests with making menu choices in an informative and helpful fashion.
Promptly served all food courses and alcoholic beverages to guests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
FFA Member 2002-2003
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