Administrative Assistant/Accountant Resume Example

• Pulled patient charts for upcoming appointments.
• Observed confidentiality and safeguarded all patient-related information.
• Consolidated diverse medical records.
• Typed medical orders for procedures and laboratory tests.
• Maintained 100% compliance with all hospital and government regulations.
• Assigned patients to correct diagnosis-related groups.
• Obtained information by contacting appropriate personnel or patients.
• Disseminated information to correct department, individual or outside location.
• Updated daily logs to track information movements.
• Scanned incoming documentation.
• Purged outdated files.
• Wrote reports, emails, memoranda, letters and releases.
• Kept department clean, organized and professional.
• Streamlined day-to-day office processes to meet long-term goals.
• Entered patient insurance, demographic and health information into software and confirmed records.
• Logged all requests for medical records into spreadsheets.
• Set up patient charts and documented information in various company software.
• Verified record copies before handing each over to check for and remove unnecessary details.
• Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
• Pulled patient records and transferred information to appropriate parties.

• Served plated dinners, buffet-style dinners.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Greeted customers, answered questions.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.

.Worked in the following departments

Front End/Cashier/Key Holder

Customer Service Clerk

Deli

Bakery

Produce

Seafood

Floral

General Merchandise

Meat Department

Produce

• Helped customers complete purchases, including processing payments and bagging items.
• Updated signage to reflect current prices and help promote target merchandise.
• Reviewed current planograms and end cap placements to properly merchandise items.
• Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
• Prepared products for sales floor by adding tags and readying pallets or restocking.
• Assisted customers based on currently available product, promotional and policy information.
• Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
• Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
• Verified orders and bagged items for easy transport.
• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Completed opening, closing and shift change tasks to promote store efficiency.
• Washed, peeled, cut and measured recipe ingredients.
• Monitored and counted food stock and supplies to reorder on time.
• Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
• Helped customers locate products and processed special orders for customers seeking out-of-stock items.
• Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
• Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
• Checked prices and found requested products in store for customers.
• Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
• Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
• Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
• Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
• Stayed current on latest floral trends and supplier products by conducting careful research.
• Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
• Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
• Shared details on how to properly care for purchased flowers and plants with customers.
• Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.