Entry-Level Business Analyst * Information Systems Management * Research * Analysis * Reporting * Transforming Opportunities into Learning Experiences.
College graduate with masters in information system management and bachelors in communication design for strong understanding of networking concepts and applications, IT management, information security, programming, and database management. Detail-oriented with ability to think creatively and strategically within team-oriented, fast-paced business environment with focus on friendly, professional customer service. Over 7 years work experience that includes technology troubleshooting, software training, business research and analysis, generating reports, and supervising employees. Demonstrated friendly customer service attitude coupled with strong written and verbal communication skills to convey information to individuals from diverse backgrounds.
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