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Administrative Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivated Individual with 2 years of experience offering office support in Customer Service industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Strong "people person", willing to work long hours. I would love to work with kids of any age, and help them develop and learn new skills while enjoying and getting excited about what they're doing. I feel that school doesn't always get children involved in a way that they would enjoy. There are different approaches for all kids, because each one is very unique. I know that I would be a great fit and would benefit the Solon Springs school, I will take criticism well and learn from my mistakes. I would love to join your team!

Skills
  • Program file distribution
  • Labor relations
  • Check processing
  • Excel spreadsheets
  • Insurance eligibility verification
  • Recordkeeping and bookkeeping
  • Accounting skills
  • Transporting files
  • Inventory systems
  • Cash deposit preparation
  • Data entry documentation
  • Technologically savvy
  • Sensitive material handling
  • Document retrieval
  • Documentation and reporting
  • Scheduling and calendar management
  • Inventory supplies
  • Multitasking and prioritization
  • Invoicing and billing
  • Time management
  • Strong problem solver
  • Phone call answering
  • Data organization
  • Proofreading
  • Organization and efficiency
  • Resourceful
  • Tech-savvy
  • Understands grammar
  • Staff motivation
  • Customer relations
  • Spreadsheet development
  • Appointment scheduling
Experience
09/2019 to Current Administrative Assistant Harris Companies | Rochester, MN,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Liaised with board members to provide reports, status updates and presentations.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
05/2019 to 09/2019 Waitress Healthcare Services Group | Cut Bank, MT,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
01/2019 to 05/2019 Cashier Buehler's Grocery | Wadsworth, OH,
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Expected in 05/2018 High School Diploma | Northwood School, Minong, WI, GPA:
Expected in | University of Wisconsin Superior , Superior, WI, GPA:
Accomplishments
  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Promoted to Administrative Assistant after 7 months of employment.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Developed a great work ethic from basketball achievements in High School.
  • Organized a fundraiser for breast cancer at the age of 17/18 and raised over $3,000.
Activities and Honors
  • Achieved A & B Honor Roll all four years in High School.
  • Received an award from the Outdoor News for an outstanding essay in 2017.
  • Won WIAA Regionals 2 years in Baskatball 2015 & 2018.

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Resume Overview

School Attended
  • Northwood School
  • University of Wisconsin Superior
Job Titles Held:
  • Administrative Assistant
  • Waitress
  • Cashier
Degrees
  • High School Diploma
  • Some College (No Degree)

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