Technically-adept in Administration with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives.
Skills
85 WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Flexible
Flexible
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Human resource laws knowledge
Social media knowledge
Payroll
Invoice processing
Administrative support specialist
Microsoft Excel certified
Filing and data archiving
Work History
Administrative Assistant , 06/2014 to 10/2014 Boneco International Corporation – Naperville, IL
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Organized all new hire, security and temporary paperwork.
Obtained signatures for financial documents and internal and external invoices.
Processed accounts receivable and accounts payable.
Bartender, Waitress, 02/2014 to 08/2014 Aurelios – Naperville, IL
Demonstrate customer service when dealing with customers.
Answered telephone calls and responded to inquiries.
Assigned patrons to tables suitable for their needs and according to rotation.
Assisted diners with obtaining food from buffet/serving table as needed.
Assisted in maintaining preparation and service areas in a sanitary condition
Cleaned and inspected galley equipment, kitchen appliances, and work areas
Cleaned and organized eating, service, and kitchen areas
Cleaned and sterilized equipment and facilities
Filled beverage and ice dispensers
Greeted each customer with friendly eye contact
Helped with preparation, set-up, and service for catering events
Stocked service stations with items such as ice, napkins, and straws
Took food orders and relayed orders to kitchens or serving counters
Trained new employees
Cleaned work areas, equipment, utensils, dishes, and silverware
Collected meal tickets or cash for meals from visitors
Served wine, and bottled or draft beer
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Relayed orders to bar and kitchen quickly and accurately.
Rectified guest complaints quickly and efficiently.
Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Sales Impact Associate/ Manager, 01/2014 to 03/2014 Jonathan Wesley – Oak Brook, IL
Inventoried retail assets and merchandized inventory assets for replenishment daily.
Enforced on site asset management of goods, to control shrinkage.
Performed general retail maintenance including
Effectively led a seasoned team of partner managers and account coordinators.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Created sales contacts with on- and off-premise accounts.
Trained peers and management team on internal system supports and implementation plans.
Managed Fortune 100 accounts, including Direct TV
Built client relationships by acting as the liaison between the customer service and sales teams.
Contacted regular and prospective customers to explain product features and solicit orders.
Obtained and evaluated credit information about prospective customers.
Receptionist , 12/2013 to 03/2014 The Music and Dance Suite – Naperville, IL
Maintained a clean reception area, including lounge and associated areas.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Screened all visitors and directed them to the correct employee or office.
Education
Bachelor of Arts: Psychology, 2013 Western Illlinois University - Macomb, IL
Psychology
3.4 GPA
Minor in Marketing
Member of Alpha Sigma Tau Sorority, Member of Psi Chi Psychology Fraternity and member of the Psychology Club and Hotline
Continuing education in Business and Marketing at Benedictine University
Coursework in Business Administration, Communications and Accounting
College Preparatory Diploma: Communications and Marketing, 5 2013 Western Illinois University - GPA: GPA: 3.1
5 2009 NEUQUA VALLEY HIGH SCHOOL - Naperville, IL GPA: GPA: 3.3
Skills
Accounting, Administrative, asset management, Billing, Customer Service, customer service skills, English, inventory, Languages, Excel, PowerPoint, MS Word, retail, Retail Sales, Scheduling, Spanish, Answer Phones
Additional Information
Citizenship : American * Date of birth : 15 October 1990
Activities and Interests
Collegiate: Soccer, Student Government, Psi Chi Fraternity, Alpha Sigma Tau Sorority, Hot-line for Western Illinois, Psychology Club, Marketing Club and Criminal Justice Club. Personal: Traveling, Concerts, being active outdoors and meeting new people. Volunteering at the Salvation Army and with Animal Shelters.
