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Administrative Assistant Resume Example

Resume Score: 100%

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ADMINISTRATIVE ASSISTANT
Summary

Proud military spouse & mother who loves fashion & Stitch Fix. I am a dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and self-managed work schedule.

Highlights
  • Microsoft Office proficiency
  • Articulate and well-spoken
  • Time management
  • Customer service-oriented
  • Flexible
  • Meticulous attention to detail
  • Professional and mature
  • Social media knowledge
Experience
Administrative Assistant
May 2011 to Current
Company Name - City, State
  • Provided critical support to Medical Group Commander conducting various administrative and clerical duties with superb calendar management and event planning.
  • Successfully planned and executed monthly meetings, lunches and special events for groups of 30+ employees.
  • Managed command section operations; documented and routed correspondences for the Commander ensuring flawless delivery.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed the Commanders suite, including greeting visitors and responding to telephone and in-person requests for information.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to plan, organize work, and meet deadlines.
Survivor Advocate
May 2010 to August 2010
Company Name - City, State
  • Conducted 50 phone screening interviews with Sexual Assault Response Network of Central Ohio (SARNCO) clients, explained SARNCO program services, requirements, policies and procedures, improved clients well-being and sense of security.
  • Developed initial tentative conclusions as to appropriate referral sources and recommended treatment to the SARNCO staff, prepared documentation and incorporated conversation notes, advised clients on how they could be helped by counseling.
  • Provided information on resources and services available, such as those provided by SARNCO and community agencies, referred clients to specialists and to other institutions for treatment of problems, developed therapeutic and treatment plans based on clients' interests, abilities, and needs.
  • Spoke with victims, families, and friends regarding sexual assault, documented interviews and evaluated the relevance of information collected to the problem described, enhanced client's quality of life.
  • Participated with the SARNCO staff in the development and implementation of outreach and prevention, resource and referral, and treatment programs for individuals, families, and groups needing assistance, helped them understand problems, define goals, and develop realistic action plans.
  • Collaborated with 10 SARNCO members to run group events, such as sexual assault prevention, informed attendees about public, private agencies, and community services for assistance, improved department knowledge and increased client satisfaction.
Secretary
January 2005 to August 2010
Company Name - City, State
  • Filed and retrieved corporate documents, records, and reports, prepared invoices, financial statements and other documents, using word processing, spreadsheet, database, and presentation software, ensured 100% customer satisfaction and company profitability.
  • Resolved customer complaints and customers' questions regarding policies and procedures, answered phone calls and directed calls to appropriate parties and took messages, ensured office performed at high level of efficiency.
  • Performed general office duties, such as ordering supplies, maintained records management database systems, and performed basic bookkeeping work, opened, sorted, and distributed incoming correspondence, including faxes and email, increased productivity and reduced costs.
  • Used broad range of office technology: multiline phones, fax machines and copiers, computers and software to include Microsoft Office.
  • Identified and corrected spelling, arrangement, grammatical errors in materials typed, tracked work in process and projects to be initiated.
Education
Bachelors of Arts : August, 2010The Ohio State University - City, StateGPA: Dean's List: 4 Quarters GPA: 3.425
  • Dean's List: 4 Quarters GPA: 3.425 Types of Sociological Inquiry Introduction to Sociological Theory Quantitative Research Methods in Sociology Internship Program in Criminology Undergraduate Research in Sociology
Languages
  • Basic Spanish
Interests
  • Reading, Traveling, Cooking, Shopping and spending time with friends and family.
Additional Information
  • Recognized as "Civilian of the Quarter" twice for outstanding support to the Commanders and Executive Staff.
  • Certified Department of Defense Level I Sexual Assault Advocate
Skills
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
  • Proven relationship-builder with unsurpassed interpersonal skills.
  • Dedicated, dependable, responsible contributor committed to excellence and success.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • The Ohio State University

Job Titles Held:

  • Administrative Assistant
  • Survivor Advocate
  • Secretary

Degrees

  • Bachelors of Arts : August, 2010

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