Personable and detailed with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Motivated employee with 25 years of experience offering office support, client relations and office management. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Responsible possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.
Prioritized the needs of the families and supported them thru their loved ones medical procedures by maintaining regular contact with the Physicians and medical staff. This support involved, maintaining schedules, time efficiency and detailed reporting back to family and medical staff.
Maintained daily patient and work load in order to perform testing on our cardiac patients efficiently. Created and maintained staffing schedules for the department. Initiated a training EKG program and taught this for 6 years of my patient experience to better educate and equip of staff, and this education was recognized by the hospital and became the gold standard for any new hire to attend and pass before performing EKG skills. Maintained procedural guidelines for obtaining continuing credits and updating technical skills and competencies to better serve our patient needs.
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