administrative assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Quality-focused professional with experience in processing invoices, managing vendors and completing expense reports. Self-motivated professional offering a strong work ethic to complete tasks in a timely manner. Organized and detail-oriented with entry-level accounting knowledge.


Word, Excel, PowerPoint, Lotus Notes, SAP Transactions including Non-PO Payments, and Requisitions, SAS Reporting System

Strong communication skills

Expert in customer relations

Effective time management

Excel spreadsheets

Meticulous attention to detail

  • Adobe software
  • General ledger accounting aptitude
  • Great Plains knowledge

ERP (Enterprise Resource Planning) software

Invoice coding familiarity


Detail oriented


Increased office organization by developing more efficient filing system and customer database protocols.

Returned to school to earn my Bachelor of Science Degree in Forensic Accounting.

2000 to Current Administrative Assistant In-Terminal Services | Ferndale, MI,
  • Corporate Environment, Health & Safety-Compliance Group Environmental Permit Management - ensuring that all regulated facilities have current air quality equipment, hazardous materials storage, and water quality permits.
  • Process environmental permit invoices for facility equipment, hazardous materials storage and water/waste discharges Submit invoice payments to regulatory agencies in a timely manner, and obtain new permits before current permits expire Work with Regulatory Agency personnel to resolve issues Create/maintain corporate files of invoices, permits, and hazardous materials business plans Track documents in the Document Management System and Excel spreadsheet Scan and maintain documents in the management system Assist other personnel in the use of the document management system Generate requested/monthly reports Interact with various levels of Management, Accounts Payable and other Organizational Unit Personnel Safety Team member; take meeting minutes; maintain document library Perform other administrative duties as required Environmental Cost Study - Annual cost report providing environmental project spending; final report is submitted to Corporate Finance to be included in the report to FERC.
  • Submit requests to the Business Units to provide a list of the capital projects Gather the data received and enter the information into the SAS Reporting System Enter the data into an Excel Workbook to generate additional reports Generate reports utilizing the SAS Reporting System to determine the total costs Create final cost report and submit to Corporate Finance Create and maintain files of all requested data and reports for future reference.
1999 to 2000 Temporary Administrative Aide Cleveland Construction-Interiors | Cleveland, OH,
  • Processed invoice payments Processed special invoice payments Processed phone bills for company cell phones Purchase Order receipting Maintained office files Created and updated project spreadsheets, forms and databases Jessica Claire Page 2 Submitted IT Requisitions for employee moves to new locations Tracked and reported the status of the IT requests Ordered office supplies, pagers, and cell phones Interacted with various levels of management Performed other duties as requested.
1995 to 1998 Administrative South Dakota Board Of Regents | Aberdeen, SD,
  • Provided general office support where needed Created and updated spreadsheets, databases, slides and forms Processed various reports and manuals into proper format Organized and scheduled meetings Created purchase requisitions via mainframe system Processed orders of supplies and office equipment Assisted customers with requests.
1988 to 1995 Secretary Ingersoll Rand-Ingersoll Dresser Pump Company | City, STATE,
  • Provided support to outside Sales Engineers, Application Engineers Provided back-up support to Sales and Distribution Managers Processed all sales orders and submit to Factories for manufacturing equipment Processed and submit invoices to Accounts Payable Division Maintained status of the sales orders to the Factories, make sure able to meet deadlines Composed and created memoranda, spreadsheets, databases and forms Provided support to Sales Engineers by organizing proposals for presentation Maintained monthly sales report information and organize for monthly sales meetings Worked with Distributors when inquiries are made regarding sales information Tracked and followed up with Distributors on sales orders submitted Provide customer support by handling general phone inquiries/requests Organized and maintained literature and accounting files Processed supply orders and maintain office equipment.
Expected in 2015 Bachelor of Science | Forensic Accounting Kaplan University, Davenport, CA GPA:

Online Studies

Studied general education and accounting courses

Expected in 2002 Diploma | Computerized Accounting Cerritos College, Davenport, CA GPA:

Computerized Accounting Certificate

Studied basic accounting courses

Expected in 1987 Diploma | Word Processing United College of Business, Downey, CA GPA:

Word Processing Training Course

Trained in word processing and data entry courses

Expected in 1986 Associate of Arts | Office Administration East Los Angeles College, East Los Angeles, CA GPA:

Obtained an A.A. Degree in Office Administration

Studied general education, business, and word processing courses


Basic Accounting, Accounts Payable, Working with Regulatory Agency Personnel, Corporate Finance, Customer Support, Databases, Document Management, Forms, General Office, Lotus Notes, Scheduling meetings, Word, Excel, PowerPoint, Organizational Skills, Quality Control of Database, Generating Reports, SAP, SAS, Spreadsheets

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Resume Overview

School Attended

  • Kaplan University
  • Cerritos College
  • United College of Business
  • East Los Angeles College

Job Titles Held:

  • Administrative Assistant
  • Temporary Administrative Aide
  • Administrative
  • Secretary


  • Bachelor of Science
  • Diploma
  • Diploma
  • Associate of Arts

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