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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Focused and diligent Administrative Assistant with oversix years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Ambitious professional skilled at delegating tasks to personnel based on experience and ability. Smoothly manage project schedules and milestones for critical operations. Successful in delivering exceptional service while ensuring availability of project resources to crews, including materials, equipment and tools.

Prior to the experience listed on my resume I managed several hotels in the O'Hare area, however after the birth of my child I needed a more normal job with normal hours as I was a single parent.

Skills
  • Marketing tactics
  • Closing and contract negotiations
  • Labor relations
  • Client experiences
  • Cost reduction
  • Profit and loss analysis
  • Strategies and goals
  • Hiring and staffing
  • Project organization
  • Quality management systems
  • Customer relations
  • Bidding processes
  • Employee development
  • Staff training and development
Education and Training
High School DiplomaCCHSCrossville, TN05/1987
Experience
Summitt Real Estate Investments, LLCAdministrative Assistant | Chicago, IL09/2019 to Current
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Processed financial documents including contracts, expense reports and invoices, leases and deposits.
  • Showed prospective tenants office space.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Facilitated working relationships with co-tenants and building management.
  • Managed building access and supplied key cards to employees and visitors.
Just BusinessAdministrative Assistant | Chicago, Illinois01/2018 to 09/2019
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Set up and maintained physical and electronic filing systems.
  • Contacted customers via phone and email to confirm inspections to their home that may of been damaged by a storm.
  • As a General Contractor we dealt with insurance claims and called in the homeowner claims to the insurance company and our Public Adjuster would advocate on their behalf to get them the funds that were needed to restore their home.
  • Scheduled the work once it was approved with our vendors, sub-contractors and homeowners for their work to be completed.
  • I was responsible for Payroll, A/P and A/R.
  • Generated leads via social media, door knocking.
  • Followed up with insurance company in regards to claim in regards to payment, scope and asking for additional items to be covered.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days.
  • Processed financial documents including contracts, expense reports and invoices.
  • Performed complex administrative management of sensitive and confidential issues.
CH Ventures - 5630 N SheridanAdministrative Property Manager | Chicago, IL02/2016 to 02/2018
  • Processed financial documents including contracts, expense reports and invoices.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Performed complex administrative management of sensitive and confidential issues.
  • Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Assisted with administrative tasks, including filing, answering phones.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Tracked expenses and documented records using company software.
Loyola Electrical Construction CompanyOwner | Chicago, Illinois03/2012 to 03/2016
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Monitored contractor adherence to quality standards and plan requirements.
  • Qualified competitive subcontractor bids to determine capability and resources to perform bid work.
  • Conducted site pre-inspections and coordinated post-construction audits.
  • Implemented site safety programs in accordance with contract requirements and applicable regulations.
  • Set, updated and enforced policies to maintain consistency and quality at all levels.
  • Developed business and marketing plans and prepared monthly financial reports.
  • I was responsible for payroll, A/P and A/R.
  • Reported directly to Owner.
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Resume Overview

Companies Worked For:

  • Summitt Real Estate Investments, LLC
  • Just Business
  • CH Ventures - 5630 N Sheridan
  • Loyola Electrical Construction Company

School Attended

  • CCHS

Job Titles Held:

  • Administrative Assistant
  • Administrative Property Manager
  • Owner

Degrees

  • High School Diploma

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