, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skills
Judgment and Decision Making
Database and Client Management Systems
Research and Analytical Skills
Schedule Management
Office Equipment Operation
Supply Inventory Control
Report Preparation
Microsoft Office Suite
Customer Service
Relationship Building
Data Entry
Work History
03/2016 to CurrentAdministrative AssistantInternational Flavors & Fragrances | Memphis, TN,
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Prepared presentations, materials and documentation for use executives in meetings and engagements.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Created expense reports, budgets and filing systems for management team.
Developed and updated spreadsheets and databases to track, analyze and report on performance and data. (Average Length of Stay, Discharges, Hospitalization Coding, and Extraordinary Barriers List)
Executed billing tasks and recorded information in company databases.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
03/2015 to 04/2016Accounting Associate/Customer Service SpecialistBirmingham Green | Manassas, VA,
Replenishment of ATM (banking machine), and Self Checkouts.
Prepares all deposits, which include using teller mate to weigh and enter currency into the computer, verifying, reconciling, and finalizing end of day business transactions to the system.
Finalizes business day, completes deposits, and prepares deposit for pick within time required for armored car service.
Identifies, records, and tracks register and office long and short.
Communicates shortages as per guideline to and management.
Orders and maintains correct denominations of currency and change daily from bank.
Retrieves and processes income from company maintained vending machines.
Completes weekly tax envelop.
Maintain, and reconcile all charge transactions.
Effectively works as part of a team by communicating regularly with other managers and Store Manager.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
09/2015 to 02/2016Certified Nursing AssistantHeritage Hall | City, STATE,
Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Scheduled and accompanied clients to medical appointments.
Responded appropriately to the physical, emotional and developmental needs of patients.
Assisted with patient transfer and ambulation.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Maintained accurate records of patient care, condition, progress and concerns.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Obtained client medical history, including medication information, symptoms and allergies.
06/2014 to 05/2015Resident Aide/ CNAHickory Hill Retirement Community | City, STATE,
Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Scheduled and accompanied clients to medical appointments.
Responded appropriately to the physical, emotional and developmental needs of patients.
Assisted with patient transfer and ambulation.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Maintained accurate records of patient care, condition, progress and concerns.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Education
Expected in 05/2014Certificate | Nurse AssistantSouthside Virginia Community College, Keysville, VA, GPA:
Expected in 2014High School Diploma | Central Senior High School, , Victoria, VAGPA:
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