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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Judgment and Decision Making
  • Database and Client Management Systems
  • Research and Analytical Skills
  • Schedule Management
  • Office Equipment Operation
  • Supply Inventory Control
  • Report Preparation
  • Microsoft Office Suite
  • Customer Service
  • Relationship Building
  • Data Entry
Work History
03/2016 to Current Administrative Assistant International Flavors & Fragrances | Memphis, TN,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared presentations, materials and documentation for use executives in meetings and engagements.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Created expense reports, budgets and filing systems for management team.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and data. (Average Length of Stay, Discharges, Hospitalization Coding, and Extraordinary Barriers List)
  • Executed billing tasks and recorded information in company databases.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
03/2015 to 04/2016 Accounting Associate/Customer Service Specialist Birmingham Green | Manassas, VA,
  • Replenishment of ATM (banking machine), and Self Checkouts.
  • Prepares all deposits, which include using teller mate to weigh and enter currency into the computer, verifying, reconciling, and finalizing end of day business transactions to the system.
  • Finalizes business day, completes deposits, and prepares deposit for pick within time required for armored car service.
  • Identifies, records, and tracks register and office long and short.
  • Communicates shortages as per guideline to and management.
  • Orders and maintains correct denominations of currency and change daily from bank.
  • Retrieves and processes income from company maintained vending machines.
  • Completes weekly tax envelop.
  • Maintain, and reconcile all charge transactions.
  • Effectively works as part of a team by communicating regularly with other managers and Store Manager.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
09/2015 to 02/2016 Certified Nursing Assistant Heritage Hall | City, STATE,
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Scheduled and accompanied clients to medical appointments.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted with patient transfer and ambulation.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Obtained client medical history, including medication information, symptoms and allergies.

06/2014 to 05/2015 Resident Aide/ CNA Hickory Hill Retirement Community | City, STATE,
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Scheduled and accompanied clients to medical appointments.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted with patient transfer and ambulation.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Education
Expected in 05/2014 Certificate | Nurse Assistant Southside Virginia Community College, Keysville, VA, GPA:
Expected in 2014 High School Diploma | Central Senior High School, , Victoria, VA GPA:

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Resume Overview

School Attended

  • Southside Virginia Community College
  • Central Senior High School

Job Titles Held:

  • Administrative Assistant
  • Accounting Associate/Customer Service Specialist
  • Certified Nursing Assistant
  • Resident Aide/ CNA

Degrees

  • Certificate
  • High School Diploma

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