Administrative Assistant resume example with 17+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
To obtain a position within your facility that would allow me to utilize my training and knowledge.
  • Microsoft Office (Word etc.)
  • Acufile
  • QuickBooks
  • Quicken
  • Excel
  • Lotus Spreadsheets
  • Bradford & Scott
  • Dentrix
  • Other Training and Education
  • I recently obtained a degree PJ's Beauty School to be a Nail Technician.
  • Complex problem solving
  • Strong communication skills
  • Expert in customer relations
  • Effective time management
  • Excellent managerial techniques
  • Accounts receivable professional
  • Strong problem solver
  • Dental terminology knowledge
  • Patient charting
  • Insurance eligibility verifications
PJ'S Beauty School Indianapolis, IN Expected in 2011 : - GPA :
IUPUI (specific classes) Indianapolis, IN Expected in 2006 : - GPA :
Perry Meridian High School Indianapolis, IN Expected in 1979 High School Diploma : - GPA :
  • General Business Competencies: Analytical skills, exceptional computer skills Financial information skills required to process all and any AP or AR.
  • Work well with little or no supervision.
  • Professional and tactful communication skills Manage information in a confidential manner Patient care (Scheduling, checking in and out, main source of contact for all new patient, as well as preexisting.) Insurance knowledge (Claim processing, process payments, verify benefits, follow up claims denials, write narratives for dental claims, insure proper x-ray and information is included, medical claims need to insure correct idc9 codes and any narratives that would insure payment promptly.) Flexible to prioritize and manage work from various sources, multi task with ease; My typing skills are above average, as well as 10 key skills; Medical & Dental terminology (Have the appropriate knowledge and wordage to refer patients to other physicians, dentist or any specialist that would be necessary to discuss diagnosis or refer patients.). Researched and resolved billing problems that had been previously missed.
Irving Oil Corp. - Administrative Assistant
Pembroke, MA, 04/2010 - Current
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
  • Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
  • Updated patient accounts and information on a daily basis.
Shutterstock - Office Manager
Chicago, IL, 10/2007 - 03/2010
  • Organized and lead office start-up activities for two new offices including establishing all vendors and suppliers.
  • Was responsible to ensure that all patients appointments where confirmed with a call on a daily basis, all patients were checked in and check out rescheduled, collected there monies, had their prescriptions, their insurance information was correct and filed, insured all patients received the utmost care available while in our facility.
  • Additional duties included but were not limited to: Accounts Payable & Receivable; Prepare agenda for monthly meeting along with minutes after.
  • Pull all charts, file charts, and copy all medical records.
  • Schedule appointments for Physician, Nurse Practioner and Phlebotomist; Prepare Lab orders for patient, review when results would return, and schedule if needed.
  • Obtain insurance prior-authorizations; insure all the correct copies and paperwork were prepared in the file.
  • Provide all secretarial support for Physician; Organize plan and provide itinerary's for all the Physicians travels; Making all travel arrangements, accommodations, and transportation necessary;.
Epson America Inc - Primary Sorter
Los Alamitos, CA, 11/2004 - 10/2008
  • Worked in a very fast faced document sorting operation where I was a primary document sorter on the line, but was often required to assist in areas outside of my primary responsibility.
  • Started in Secondary and transferred over to the Documents after a year where I started as a back line bagger and then promoted from a secondary sorter to a primary sorter.
Paradox DDS & CAM - Executive Administrative Assistant
City, STATE, 07/2003 - 05/2007
  • Provided high-level executive administrative support, in charge of all the rental properties, insuring they stayed at 100% filled compactly.
  • On call 24/7/365 for maintenance calls tenant needs.
  • Preparing all statistic reports; month end, profit and loss reports, for the dental office and the rental company.
  • Handling information requests; confidential information for tenants, patients while insuring professionalism, office etic.
  • While expediently processing and performing clerical functions such as preparing statements, check in patients, arranging conference calls, scheduling meetings, running all reports for both Dental offices, processing accounts payable & receivable for 2 offices including the rental side.
  • Help to supply support for the dental side of the office as needed.
  • Additional duties included but were not limited to: Accounts Payable & Receivable; Schedule appointments for Dentist; Manage rental properties, move in's/out's, Leases, credit check, check references, walk through, maintenance orders, collect money from washers & dryers, banking, reconcile rents and spreadsheet monthly.
  • Process and maintain all reports for all the rental properties (24 apt & 8 houses); Provide monthly reports for the dental operation for both locations (2 offices); Maintain on call log for all incoming and outgoing calls, I had a phone and was available 24 hours a day 7 days a week for all our properties.
  • Work with vendors for properties and dental side to negotiate best terms and rates if needed.

accounts payable, administrative support, apt, banking, business plan, charts, clerical, credit, client, fast, insurance, Lotus, marketing, meetings, Excel, money, Microsoft Office, office, Word, profit and loss, QuickBooks, Quicken, scheduling, secretarial, Spreadsheets, spreadsheet, Technician, phone, transportation, travel arrangements

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Resume Overview

School Attended

  • PJ'S Beauty School
  • IUPUI (specific classes)
  • Perry Meridian High School

Job Titles Held:

  • Administrative Assistant
  • Office Manager
  • Primary Sorter
  • Executive Administrative Assistant


  • High School Diploma

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