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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

I am a highly motivated secretary with 10+ years of experience offering office support in office administration. Energetic and reliable individual with a strong work ethic, professional demeanor. Exceptional decision-maker with well-developed administrative skills, including scheduling appointments, tours, meetings, answer phone calls, handle office machinery, handle routine administrative tasks, including preparing reports, taking care of the needs of the students, taking messages, sorting mail. I have good communication skills and very comfortable working in a fast-paced, demanding office environment. I am Knowledgeable, detailed-oriented, professional, punctual, dedicated and a fast learner.

Skills
  • Records management systems
  • Data entry documentation
  • Cash deposit preparation
  • Advanced MS Office Suite knowledge
  • Microsoft
  • School records organization
  • Substitute teacher coordination
  • Attendance records preparation
  • Multi-line phone systems
  • Inventory supplies
  • Health insurance processing
  • Account reconciliation
  • Appointment scheduling
  • Scheduling and calendar management
  • Flexible
  • Data organization
  • Database entry
  • Strong interpersonal skills
  • Staff training and development
  • Phone call answering
  • Professional and mature
  • Strong problem solver
  • Time management
  • Staff motivation
  • Database organization
  • Data entry
  • Student, parent, teacher, Principal needs
Experience
Shrine Catholic Grade School | Royal Oak, MIAdministrative Assistant10/2019 - Current
  • Manage scheduling for staff, volunteers, schedule substitute coverage, generate report cards, direct communication with our families offering information to resolve inquiries, boosting family satisfaction.
  • Enter student and family demographics into FACTS and updated details, including family contacts and school dates to keep information current. Making a weekly email to go out to the families for current information.
  • Managing physical and digital files, monitoring spreadsheets and updating reports.
  • Established a working relationship with administration, Staff, students and Families
  • Greet visitors, families, students and staff daily.
  • Answer calls daily, review and prioritizing mail and composing and typing correspondence and files. Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Manage security monitors.
  • Organize and maintained filing for student documents, archiving and purging files. Sending student records out when transfer happens.
  • Manage office equipment by completing preventive maintenance requirements and calling for repairs.
  • Monitor attendance records for the student. Manage staff vacation time, sick days and personal days.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Track and submit employee timesheets to accounting department for payroll processing.
  • Achieve organizational objectives and improve office efficiency.
  • Proficient in Word, Excel, FACTS, Google Sheets, Google calendar, microsoft, publisher, powerpoint.
  • Take care of student, parent, staff and Principal needs
  • Organize staff outings and staff lunches.
Birmingham Public Schools | Bingham Farms , MIAdministrative Assistant09/2012 - 09/2019
  • Managed scheduling for staff, volunteers, monitoring resource allocation to provide optimal substitute coverage, report cards, Directed communication with our families offering information and scheduling tours of the school
  • Enter student and family demographics data into PowerSchool.
  • Updated data details, including family contacts and school dates to keep information current.
  • Managed physical and digital files, monitoring spreadsheets and updating reports.
  • Established a working relationship with administration, Staff and Families.
  • Greet visitors, families, students and staff daily.
  • Answer calls daily, review and prioritizing mail and composing and typing correspondence and files. Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Manage security monitors.
  • Organize and maintained filing for student documents, archiving and purging files. Sending student records out when transfer happens.
  • Manage operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Monitor attendance records for the student. Manage staff vacation time, sick days and personal days. Scheduled Busses for field trips and special events
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Achieve organizational objectives and improve office efficiency.
  • Proficient in Word, Excel, FACTS, Google Sheets, Google calendar, microsoft, publisher, powerpoint.
  • Organize staff outings and staff lunches.
Dr. Labes, Baboff and Bannoni | Farmington Hills, MIReceptionist01/1990 - 01/1995
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Managed incoming calls throughout the day
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Entered insurance medical codes in computer software to keep records of patient medical billing information.
  • Maintained daily calendars, set appointments with patients and planned daily office events.
  • Prepared packages for UPS, Staples, FEDEX deliveries and coordinated timely shipments.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Education and Training
Kimball High School Royal Oak | Royal Oak, MIHigh School Diploma01/1988
Lansing Community College | Lansing, MISome College (No Degree) in Nursing Administration
Accomplishments
  • Process Improvement - Oversaw implementation of new school database and new website which resulted in office organization.
  • Student Records - Reviewed student files for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Handle current and new families by identifying needs, quickly gaining trust, approaching situations and resolving problems to maximize efficiency.
  • Assist Families with the new school database and achieved new online applications and paperwork for registration.
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Resume Overview

Companies Worked For:

  • Shrine Catholic Grade School
  • Birmingham Public Schools
  • Dr. Labes, Baboff and Bannoni

School Attended

  • Kimball High School Royal Oak
  • Lansing Community College

Job Titles Held:

  • Administrative Assistant
  • Receptionist

Degrees

  • High School Diploma
    Some College (No Degree) in Nursing Administration

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