SEARCH

Administrative Assistant Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
ADMINISTRATIVE ASSISTANT
Summary
Highly analytical, deadline-driven, enthusiastic, results-oriented & creative professional with over 10 years of experience and proficiency in billing, account receivables, account payables, payroll, human resources, and administrative activities. Strategic, out-of-the-box thinker who is able to communicate innovative ideas to all levels of the organization. Effective working independently but also enjoy the dynamics of working as part of a team and possess a strong work ethic & commitment to customer service excellence.
Highlights
  • Analytical reasoning
  • Effective time management
  • Collaborative problem solving
  • Process improvement
  • Change management
  • Flexible team player


  • Strong communication skills
  • Accounting operations professional
  • Expert in customer relations
  • Medical coding knowledge
  • Project management
Professional Experience
01/2013 to 09/2015
Administrative AssistantWoodley House, Inc － Washington, DC
  • Responsible for best accounts receivable collections in over ten years for our crisis program that generates over 750k. Recouped 95% of funds by tracking claims, following up on payments, rebilling and persistence in communication until payments were received.
  • Analyzed, solved problems and improved cash receivables process for Woodley House Inc. for four residential programs. Implemented a new invoicing process resulting in a 40k revenue increase in a six month period.
  • Lead in collection process for accounts receivables arrears with over 22k collected within 2 months by collaboration with the Finance Director, other vital employees and payees.
  • Manage and responsible for payroll tasks: time and attendance adjustments; tracking accrued vacation and sick leave; processing and issuing employee paychecks; preparing manual checks; and resolving any payment discrepancies.
  • Responsible for posting job openings, scheduling interviews for job applicants, handling reference checks, explaining company benefits, policies and procedures to new hires, and adding new employee data to payroll and completing employer portion of I-9 forms.
  • Assist with annual organizational audits.
  • Handle all financial banking transactions and recording for various organization accounts.
  • Train and supervise colleagues in medical billing software EzClaim & ecura, and in payroll tasks.
03/2011 to 01/2013
Clinical BillerWoodley House, Inc － Washington, DC
  • Accountable for full cycle medical billing for the six programs within the organization. The annual revenue generated ranged from 2.8 to 3.5 million annually.
  • Diligently contacted core service agencies for approval of authorizations in ecura to ensure timely submissions of claim batches to Department of Behavioral Health (DBH) via EzClaim & ecura within 60 days of services.
  • Responsible for enrolling consumers in EzClaim medical billing software entering the demographics, diagnosis codes, and Medicaid #'s and entered billable units in EzClaim referencing the daily service reports submitted by the Clinical Director.
  • Reviewed warrant logs daily and methodically followed up with DBH AP to track payment status of claims.
04/2009 to 12/2009
Administrative AssistantWorldwide Title Group LLC － Pikesville, MD
  • Established and maintained effective communication, coordination and business relations with property managers and lenders to obtain homeowner association fees, condo fees, payoff statements and escrow balances.
  • Diligently ordered lien certificates, surveys, and title work to assist in closing process.
  • Managed data entry of purchase and refinance orders using Total Systems Solution (TSS) program.
05/2005 to 09/2008
Billing and Receivables SpecialistESI International － Arlington, VA
  • Meticulously reviewed and interpreted client contracts, master training agreements, purchase orders, training forms and other billing related paperwork.
  • Trained and supervised colleagues on how to use electronic invoice submission tools and the UPS billing analysis tool.
  • Contacted clients with past due accounts to arrange for timely payments. Responsible for collecting over 100k for a major account within two months by diligently resubmitting invoices in OB10 software.
  • Worked with all levels of the organization to ensure customer satisfaction and success of the company.
  • Maintained financial reports reflecting collection activity and payment status for outstanding revenue.
  • Strengthened client relations, resolving wide-ranging concerns, such as invoice disputes and payment issues.
  • Processed invoices in Peopleware Pro software.
  • Collaborated closely with Program Managers, Associate Program Managers, and Business Development Managers by processing the billing and collections for their accounts, preparing invoices, and other financial reports.
09/2004 to 05/2005
Post Course AdministratorESI International － Arlington, VA
  • Performed quality control checks of all invoices prior to being submitted to the clients to ensure invoices adhered to the contract guidelines.
  • Provided administrative support to the Billing and Receivables team.
  • Managed post coursework by assigning course credit, generating completion certificates and pass/fail letters, and preparing student rosters.
Education
2004
Bachelors of Arts DegreeUniversity of Mary Washington － Fredericksburg, VA
1998
High School Diploma: Human Resource ManagementSt. Stephen's and St. Agnes School － Alexandria, VA

Human Resource Management

Computer Skills

Payroll Network, OB10, Ariba Supplier Portal, Xign Collector, Peopleware Pro, SAP, Quickbooks, Credible Behavioral Healthcare Software, UPS Billing Analysis Tool, EzClaim, Ecura Provider Connect, Total System Solution Program, Adobe Photoshop 7.0, Filemaker Pro 4.0, Microsoft Powerpoint, Microsoft Outlook 2010, Microsoft Word 2010, Microsoft Access 2007, Microsoft Excel 2010, Internet Explorer

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Woodley House, Inc
  • Worldwide Title Group LLC
  • ESI International

School Attended

  • University of Mary Washington
  • St. Stephen's and St. Agnes School

Job Titles Held:

  • Administrative Assistant
  • Clinical Biller
  • Billing and Receivables Specialist
  • Post Course Administrator

Degrees

  • Bachelors of Arts Degree
    High School Diploma : Human Resource Management

Similar Resumes

View All
Principal-Administrative-Assistant-Administrative-Assistant-resume-sample

Principal Administrative Assistant Administrative Assistant

Solar Turbines Incorporated

Houston, Texas