(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Objective: To obtain a challenging position with an innovative organization that offers opportunity for growth, where my skills can make a valuable contribution. Qualification Highlights excellent project management abilities; able to shepherd projects from inception through successful completion. Proactive thinker and decision maker with capacity to view the big picture before implementing action plans. Proven leader with talent for fostering performance excellence from others. Driven and goal oriented; willing to assume multiple responsibilities and additional work hours to complete projects on time. Strong communication and interpersonal skills; relate easily to all levels and quickly understand and disseminate vital information.

  • Budgets
  • Hardware/Software
  • Contracts
  • Clients
  • Delivery
  • Drafting
  • Financial
  • Invoicing
  • Legal
  • Litigation
  • Director
  • Meetings
  • Monitors
  • Payroll
  • Proposals
  • Quality
  • Recruiting
  • Scripts
  • Staffing
  • Strategic sourcing
  • Troubleshooting
  • Workflow
Glassboro State College/Rowan University Glassboro, NJ Expected in BS : Business Management - GPA :
Work History
Johns Hopkins Medicine - Administrative Assistant
Hanover, MD, 09/2014 - Current
  • 85M civil engineering firm.
  • Manage weekly payroll, monthly invoicing, prepare proposals, work with legal on contracts/purchase orders.
  • Responsible for Accounts Receivable; tracking payments, calling clients from inception to legal.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Iconma, L.L.C. - QAC Supervisor
Maple Grove, MN, 06/2013 - 06/2014
  • Drafting, collaboration and development of client audits.
  • Responsible for overseeing the testing of the legal workflow process from suit to judgment for accuracy.
  • Reports findings weekly, monthly and quarterly to QAC Director and Litigation.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Determined and recommended methods to address improvement opportunities.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
City, STATE, 04/2011 - 03/2013
  • Customer focused and broadly skilled staffing professional with expertise in strategic sourcing and full lifecycle recruiting.
  • Demonstrated ability to develop positive and collaborative working relationships with peers, clients and key decision makers.
  • Develop tactics to identify qualified clients as well as candidates utilizing various recruiting tools Conduct thorough phone screens as well as face-to-face interviews to evaluate candidates' strong points Reference checks, background and drug screening for identified candidates Advise candidates on key interviewing techniques to maximize and highlight skills Maintains both client and candidate contact for future job openings and placements.
  • Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
  • Maintained relationships with technical professionals to gain industry knowledge and obtain referrals.
  • Coordinated incoming job requisitions and applications.
Merrill Lynch/Bank Of America - Lead/Coordinator
City, STATE, 06/1998 - 07/2008
  • Hired to work with development and business representatives to identify and prioritize application functionality and allocate testing responsibilities for this multibillion-dollar financial services company.
  • Develop test scripts, execution and maintenance; report results/assessment of test scripts and track hardware / software issues found during test cycles; team with developers and application managers to discuss results of test cycles.
  • Create and update automated test scripts to functionality test in-house applications and integrate test third-party software components and perform appropriate testing for each resolution, tracking resolution of software bugs located.
  • Responsible for a team of 7 testers: 4 employees and 3 consultants Attended daily meetings to report on platforms tested with release management, developers and business Created outline budgets and timelines for new financial platforms, i.e., number of testers, additional machines, monitors.
  • Obtained log-ins/passwords for test environment.
  • Responsible for accessing SME's to step through and write scripts and test cases for any new applications.
  • Responsible for lab set-up: change/update of passwords for 8 separate financial platforms Developed test matrix which outlined testing on platform(s) for a specific release.
  • Created (TES) - Test Evaluation Summary to outline what bugs occurred, any fixes and final outcome.
  • Report sent to the business and all key persons.
  • Improved quality by implementing daily status reports to efficiently track all existing / co-existing bugs.
  • Recognized for troubleshooting numerous application and technical issues by approaching problem logically and "step-by-step" until solution is found.
  • United efforts of team, planning and project delivery despite massive layoff and group reorganization; worked as both manager and tester during one month of reorganization.
  • Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.

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School Attended

  • Glassboro State College/Rowan University

Job Titles Held:

  • Administrative Assistant
  • QAC Supervisor
  • IT Recruiter
  • Lead/Coordinator


  • BS

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