Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detailed-oriented professional offering significant relevant experience in various industries. Self-motivated work ethic to perform effectively in independent or team environments. Focused on delivery of quality results while proactively identifying solutions-driven problem solving to improve efficiency. Keen decision making skills to manage multiple concurrent tasks.
Organized multitasker that consistently anticipates needs of clients with excellent communication skills, exemplary customer service, and executive support.
Served as the interface for Granite Customers and Partners while supporting the Property management and Engineering teams.
Assisted coworkers and staff members with special tasks on daily basis. Managed Angus work system, initiated, updated and followed through to completion on work orders.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Including assisting International corporate personnel with administrative duties for Customer, Shell Tapup organization.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Interacted with vendors, contractors and professional services personnel to receive orders, coordinated activities by communicating directly to staff responsible for daily property needs, with specific instructions to resolve issues.
Created, updated and distributed daily and monthly Security access reports.
Composed, proofread and coordinated Customer notifications, to verify accurate dissemination of information via electronic communication regarding Building events.
Monitored and maintained Customer Connection Center, and clean reception area to promote a positive, professional environment for customers. Scheduled, reserved and set up conference & training rooms for usage.
Liaison between customers and vendors and maintained effective lines of communication.
Facilitated timely delivery of special projects and events to meet organizational goals.
Recognized by Senior Property Manager and Corporate executives for individually surpassing and achieving what the previous team of five designated Administrative Assistants tasked with ensuring all Vendors met Insurance requirements by partnering with Corporate contact, with minimal guidance, to resolve outstanding non-compliant Vendor Certificate of Insurance resulting in 100% compliance for the Houston area.
09/2021 to 01/2022Administrative Support - ContractHarris County District Clerk's Office | City, , TX
Supported Asset Management team by initiating Commerical Property repair verification inspections, and insurance inspections, tracked and verified appointment schedules were completed in a timely manner and within designated guidelines.
Confirmed Annual loan inspections were completed and properly closed out in tracking database.
Alerted Asset Management team of “Red Flag” and potential high-risk issues that would devalue Commerical Property portfolio investments.
Initiated new loan account set up for tracking of newly acquired properties in database.
Special projects included creating a step by step standard operating procedure for ordering all types of property inspections; numerous data clean up assignments; brought three month old tasks to current status.
02/2019 to 01/2020Administrative AssistantGulf States Toyota | City, , TX
Performed various projects for for the management team including Assistant Property Manager, Property Manager, Senior Property Manager, Chief Engineer and Corporate Executives.
Organized and executed on-site vendor events and parties with meticulous attention to detail.
Scheduled weekly meetings, set up boardroom, produced meeting agendas, planned, and prepared lunch menus, and recorded minutes.
Met with guests, tenants, contractors, vendors, and suppliers on behalf of management.
Oversaw front office and reception area; Arranged rapid office equipment repair and maintenance; Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported Director of Security and Director of Janitorial Services and their day and night shifts teams.
General accounting duties included verifying & processing weekly invoices for submission to Corporate; Created electronic file of approved invoices for payment and submitted to accountant. Reconciled checks to invoices, and maintained check copies with invoices in both electronic & physical file formats.
Analyzed current office supplies budget usage; projected budgetary requirements for upcoming annual budget preparation, review and submission. Updated monthly office supplies expenditures in excel Operating Budget file.
01/2011 to 12/2018Outreach Coordinator/Data Control ClerkHarris County District Clerk's Office | City, , TX
Civil/Family/Criminal Data Control/Post, Administered essential court documents, including mandates, judgments, and orders from the Courts of Appeals; produced and submitted time-sensitive critical documents to the Courts of Appeals.
Analyzed Court records for the 38 combined courts in the Civil Courts Division (Civil, Family, Juvenile), assisted 73 + court clerks with corrections to court activity entries; monitored daily, weekly, and monthly reports to ensure the veracity and validity of case statuses, including verifying and updating party/litigant information to ensure the integrity of the court records.
Key role in the testing, design, and layout of the conversion for Justice Information Management Systems (JIMS) Rumba based program to JWEB Internet based software, to streamline transitions within the application for higher efficiency, authenticated accuracy of transferred data and functionality of subprograms.
Trained new employees, authored standard operating procedures (50+SOPs), created, and maintained training and reference guides for the department.
Chaired and coordinated events and activities for employee based Charity committee..
Scheduled Jury Service outreach presentations and educated the Harris County community on the importance of Jury Service in the courts system.
Initiated and coordinated visits between the elected Harris County District Clerk and community groups for marketing exposure.
Skills
Actively Iisten
Technical writing
Multi-Line Telephone Systems
Database and Client Management Systems
Microsoft Office Suite
Project Management
Task Prioritization
Professional and Courteous
Appointment Coordination
Office Equipment Operation
Research and Analytical Skills
Multitasking and Time Management
Verbal and Written Communication
Supply Inventory Control
Report Preparation
Document and File Management
Confidentiality and Data Protection
Meticulous Attention to Detail
Resource Coordination and Allocation
Strong Organizational Skills
Judgment and Decision Making
Ease with Computers and Technology
Schedule Management
Invoice Processing
Meeting Planning
Excel Spreadsheets
Visitor Relations
Document Sorting
Data Entry Documentation
10-Key Proficiency
Employee Training
Detailed Meeting Minutes
Office Supplies and Inventory
Writing and Editing Skills
Organizing and Categorizing Data
Reception Duties
Sensitive Material Handling
Administrative and Clerical Support
Visitor Support
Mail Routing and Distribution
Electronic Records Management
Microsoft Publisher
Order Placement
Skilled in Microsoft Office
Education
Expected in Bachelors of Science | Business, Hotel & Restaurant ManagementUNIVERSITY oF HOUSTON, Houston, TX, GPA:
Member of ETA Signa Delta International Hospitality Honor Society
Member of PHI Theta Kappa Collegiate Academic Honor Society
Expected in | , , GPA: Organized a Breast Cancer fundraiser raising $1500 of free mammograms
Hurricane Harvey Recovery Volunteers
Expected in | , , GPA: Project Manager Coordinated and oversaw Military Veteran volunteers
(MVP) with high water rescues of animals and people,
procured necessary tools & equipment for clean-up efforts
Kaboom Playground
Expected in 2011 | , , GPA: Assisted with the building of a playground in an economically challenged neighborhood
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