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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detailed-oriented professional offering significant relevant experience in various industries. Self-motivated work ethic to perform effectively in independent or team environments. Focused on delivery of quality results while proactively identifying solutions-driven problem solving to improve efficiency. Keen decision making skills to manage multiple concurrent tasks.

Organized multitasker that consistently anticipates needs of clients with excellent communication skills, exemplary customer service, and executive support.

Work History
03/2022 to 05/2022 Administrative Assistant - Contract K-I Lumber | Erlanger, , TX
  • Served as the interface for Granite Customers and Partners while supporting the Property management and Engineering teams.
  • Assisted coworkers and staff members with special tasks on daily basis. Managed Angus work system, initiated, updated and followed through to completion on work orders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Including assisting International corporate personnel with administrative duties for Customer, Shell Tapup organization.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with vendors, contractors and professional services personnel to receive orders, coordinated activities by communicating directly to staff responsible for daily property needs, with specific instructions to resolve issues.
  • Created, updated and distributed daily and monthly Security access reports.
  • Composed, proofread and coordinated Customer notifications, to verify accurate dissemination of information via electronic communication regarding Building events.
  • Monitored and maintained Customer Connection Center, and clean reception area to promote a positive, professional environment for customers. Scheduled, reserved and set up conference & training rooms for usage.
  • Liaison between customers and vendors and maintained effective lines of communication.
  • Facilitated timely delivery of special projects and events to meet organizational goals.
  • Recognized by Senior Property Manager and Corporate executives for individually surpassing and achieving what the previous team of five designated Administrative Assistants tasked with ensuring all Vendors met Insurance requirements by partnering with Corporate contact, with minimal guidance, to resolve outstanding non-compliant Vendor Certificate of Insurance resulting in 100% compliance for the Houston area.
09/2021 to 01/2022 Administrative Support - Contract Harris County District Clerk's Office | City, , TX
  • Supported Asset Management team by initiating Commerical Property repair verification inspections, and insurance inspections, tracked and verified appointment schedules were completed in a timely manner and within designated guidelines.
  • Confirmed Annual loan inspections were completed and properly closed out in tracking database.
  • Alerted Asset Management team of “Red Flag” and potential high-risk issues that would devalue Commerical Property portfolio investments.
  • Initiated new loan account set up for tracking of newly acquired properties in database.
  • Special projects included creating a step by step standard operating procedure for ordering all types of property inspections; numerous data clean up assignments; brought three month old tasks to current status.
02/2019 to 01/2020 Administrative Assistant Gulf States Toyota | City, , TX
  • Performed various projects for for the management team including Assistant Property Manager, Property Manager, Senior Property Manager, Chief Engineer and Corporate Executives.
  • Organized and executed on-site vendor events and parties with meticulous attention to detail.
  • Scheduled weekly meetings, set up boardroom, produced meeting agendas, planned, and prepared lunch menus, and recorded minutes.
  • Met with guests, tenants, contractors, vendors, and suppliers on behalf of management.
  • Oversaw front office and reception area; Arranged rapid office equipment repair and maintenance; Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported Director of Security and Director of Janitorial Services and their day and night shifts teams.
  • General accounting duties included verifying & processing weekly invoices for submission to Corporate; Created electronic file of approved invoices for payment and submitted to accountant. Reconciled checks to invoices, and maintained check copies with invoices in both electronic & physical file formats.
  • Analyzed current office supplies budget usage; projected budgetary requirements for upcoming annual budget preparation, review and submission. Updated monthly office supplies expenditures in excel Operating Budget file.
01/2011 to 12/2018 Outreach Coordinator/Data Control Clerk Harris County District Clerk's Office | City, , TX
  • Civil/Family/Criminal Data Control/Post, Administered essential court documents, including mandates, judgments, and orders from the Courts of Appeals; produced and submitted time-sensitive critical documents to the Courts of Appeals.
  • Analyzed Court records for the 38 combined courts in the Civil Courts Division (Civil, Family, Juvenile), assisted 73 + court clerks with corrections to court activity entries; monitored daily, weekly, and monthly reports to ensure the veracity and validity of case statuses, including verifying and updating party/litigant information to ensure the integrity of the court records.
  • Key role in the testing, design, and layout of the conversion for Justice Information Management Systems (JIMS) Rumba based program to JWEB Internet based software, to streamline transitions within the application for higher efficiency, authenticated accuracy of transferred data and functionality of subprograms.
  • Trained new employees, authored standard operating procedures (50+SOPs), created, and maintained training and reference guides for the department.
  • Chaired and coordinated events and activities for employee based Charity committee..
  • Scheduled Jury Service outreach presentations and educated the Harris County community on the importance of Jury Service in the courts system.
  • Initiated and coordinated visits between the elected Harris County District Clerk and community groups for marketing exposure.
Skills
  • Actively Iisten
  • Technical writing
  • Multi-Line Telephone Systems
  • Database and Client Management Systems
  • Microsoft Office Suite
  • Project Management
  • Task Prioritization
  • Professional and Courteous
  • Appointment Coordination
  • Office Equipment Operation
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Verbal and Written Communication
  • Supply Inventory Control
  • Report Preparation
  • Document and File Management
  • Confidentiality and Data Protection
  • Meticulous Attention to Detail
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Judgment and Decision Making
  • Ease with Computers and Technology
  • Schedule Management
  • Invoice Processing
  • Meeting Planning
  • Excel Spreadsheets
  • Visitor Relations
  • Document Sorting
  • Data Entry Documentation
  • 10-Key Proficiency
  • Employee Training
  • Detailed Meeting Minutes
  • Office Supplies and Inventory
  • Writing and Editing Skills
  • Organizing and Categorizing Data
  • Reception Duties
  • Sensitive Material Handling
  • Administrative and Clerical Support
  • Visitor Support
  • Mail Routing and Distribution
  • Electronic Records Management
  • Microsoft Publisher
  • Order Placement
  • Skilled in Microsoft Office
Education
Expected in Bachelors of Science | Business, Hotel & Restaurant Management UNIVERSITY oF HOUSTON, Houston, TX, GPA:
  • Member of ETA Signa Delta International Hospitality Honor Society
  • Member of PHI Theta Kappa Collegiate Academic Honor Society
Expected in | , , GPA:
Organized a Breast Cancer fundraiser raising $1500 of free mammograms Hurricane Harvey Recovery Volunteers
Expected in | , , GPA:
Project Manager Coordinated and oversaw Military Veteran volunteers (MVP) with high water rescues of animals and people, procured necessary tools & equipment for clean-up efforts Kaboom Playground
Expected in 2011 | , , GPA:
Assisted with the building of a playground in an economically challenged neighborhood

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Resume Overview

School Attended

  • UNIVERSITY oF HOUSTON

Job Titles Held:

  • Administrative Assistant - Contract
  • Administrative Support - Contract
  • Administrative Assistant
  • Outreach Coordinator/Data Control Clerk

Degrees

  • Bachelors of Science

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