Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Hardworking Care Provider adept at assisting individuals with daily living requirements, medication and housekeeping. Proficient in many conditions and requirements. Personable and compassionate caregiver with 10+ years of related experience.
Personable exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution, with expertise in resource allocation and schedule management.
Skills
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Experience
Kohl's Corp. | Stoughton , MAAdministrative Assistant12/2018 - 04/2019
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
- Managed and adjusted personnel scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Processed financial documents including contracts, expense reports and invoices.
- Monitored daily and weekly schedules and monthly calendar obligations.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Cargo Largo | Independence , MOCashier Team Lead08/2016 - 02/2018
- Learned roles of other departments to provide coverage and keep store operational.
- Answered phone calls to assist customers with questions and orders.
- Filled beverages and delivered food.
- Distributed new merchandise efficiently to different departments.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Counted product stock to maintain inventory records.
- Worked closely with front-end staff to assist customers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Helped customer locate and select appropriate merchandise throughout store.
- Trained new team members in cash register operation, stock procedures and customer service.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed returned items in accordance with store policy.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Oakmont Management Group | Alameda , CACare Provider06/2007 - 08/2016
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
- Worked with supervisory medical staff to review cases and improve care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Modified settings to adjust for dynamic mental and physical requirements.
- Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
- Arrange medication and reminded patients to take each according to correct schedule.
- Maintained safety by eliminating hazards and correcting issues.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Laundered clothing and bedding and changed linens to prevent spread of infection.
- Coordinated with doctors and registered nurses to develop care plans for patients.
Oakmont Management Group | Fair Oaks , CACare Provider05/2001 - 05/2007
- Reported concerns to supervisory to maintain optimal care for all client needs.
- Transported patients to and from medical, dental and personal care appointments.
- Arrange medication and reminded patients to take each according to correct schedule.
- Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
- Maintained safety by eliminating hazards and correcting issues.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Supported total well-being by planning social and physical activities.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
- Worked with supervisory medical staff to review cases and improve care.
Education and Training
American School | CityHigh School Diploma12/1999
Penn Foster Career School | City, StateMedical Office Assistant in Certificate of Completion
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- American School
- Penn Foster Career School
Job Titles Held:
- Administrative Assistant
- Cashier Team Lead
- Care Provider
Degrees
- High School Diploma
Medical Office Assistant in Certificate of Completion
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