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Administrative Assistant Resume Example

Resume Score: 80%

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AS
ADMINISTRATIVE ASSISTANT
Summary

Hardworking Care Provider adept at assisting individuals with daily living requirements, medication and housekeeping. Proficient in many conditions and requirements. Personable and compassionate caregiver with 10+ years of related experience.

Personable exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution, with expertise in resource allocation and schedule management.

Skills
  • Customer service
  • Coordinating program activities
  • Technologically savvy
  • Tracking documents
  • Mail management
  • Faxing documents
  • Managing office supplies
Experience
Harvey And Caldwell Tax Service | Overland Park, KSAdministrative Assistant12/2018 - 04/2019
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Managed and adjusted personnel scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Processed financial documents including contracts, expense reports and invoices.
  • Monitored daily and weekly schedules and monthly calendar obligations.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Minit Mart | Grandview, MOCashier Team Lead08/2016 - 02/2018
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered phone calls to assist customers with questions and orders.
  • Filled beverages and delivered food.
  • Distributed new merchandise efficiently to different departments.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Counted product stock to maintain inventory records.
  • Worked closely with front-end staff to assist customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed returned items in accordance with store policy.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Life At Its Best | Independence, MOCare Provider06/2007 - 08/2016
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Worked with supervisory medical staff to review cases and improve care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Modified settings to adjust for dynamic mental and physical requirements.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Maintained safety by eliminating hazards and correcting issues.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
Visiting Angels | Kansas City, MOCare Provider05/2001 - 05/2007
  • Reported concerns to supervisory to maintain optimal care for all client needs.
  • Transported patients to and from medical, dental and personal care appointments.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Maintained safety by eliminating hazards and correcting issues.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Supported total well-being by planning social and physical activities.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Worked with supervisory medical staff to review cases and improve care.
Education and Training
American School | Lansing, ILHigh School Diploma12/1999
Penn Foster Career School | Scranton, PAMedical Office Assistant in Certificate of Completion
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Harvey And Caldwell Tax Service
  • Minit Mart
  • Life At Its Best
  • Visiting Angels

School Attended

  • American School
  • Penn Foster Career School

Job Titles Held:

  • Administrative Assistant
  • Cashier Team Lead
  • Care Provider

Degrees

  • High School Diploma
    Medical Office Assistant in Certificate of Completion

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