, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Personable Administrative assistant with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management and technically-adept with PowerPoint presentations or Excel spreadsheets.. Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
Skills
Cash register
Credit
Inventory
Materials
Merchandising
Receiving
Sales
Shipping
Excel Spreadsheets
Data Entry Documentation
Managing Office Supplies
Directing Visitors
Cash Deposit Preparation
Accounting Skills
Human Resources Best Practices
Coordinating Program Activities
Memo Preparation
Spreadsheet Management
Experience
09/2020 to CurrentAdministrative AssistantLarson Design Group Inc | Selinsgrove, PA,
Operated a cash register for cash, check and credit card transactions with 95% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Educated customers about the brand to incite excitement about the company's mission and values.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Conducted research using various media sources to obtain relevant data for staff requirements.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Managed building access by supplying key cards to employees and visitors.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Conducted market surveys and industry studies to identify need and demand for new clientele.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
10/2017 to 09/2020Child Care SpecialistState Of Louisiana | Church Point, LA,
Jessica Calvert & Adrienne Worley – Buford & Jefferson, GA Care giver for 5 children ages 9 months to 6 years old Weekly fine & gross motor skill activities Daily physical activities & weekly instructional craft activities.
Assisted children in development of social, communication and problem-solving skills.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Secured indoor and outdoor premises to protect children under care.
Improved group and individual behavior by employing positive management strategies.
Incorporated music and art activities to encourage creativity and expression.
Led children in tidying up, handwashing and chores to teach responsibility.
07/2017 to 09/2020Administrative Office ClerkFiserv, Inc. | Chandler, AZ,
Described product to customers and accurately explained details and care of merchandise.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Participated in physical inventory counts every time period.
Ordered office equipment and supplies after researching vendors and obtaining quotes.
Prepared agendas and arranged staff and board meetings.
Performed clerical tasks, including answering emails, ordering supplies and organizing and cleaning workplace.
Sent invoices to customers and made follow-up phone calls.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
02/2015 to 05/2017Warehouse AssociateEntourage Clothing & Gifts | City, STATE,
Loaded and unloaded pieces into boxes for shipment.
Maximized sales by shipping on time and accurately.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Tagged all inbound merchandise with receiving date.
Utilized pallet jacks to move items to and from different warehouse locations.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Constructed and maintained artful displays for merchandise.
Education and Training
Expected in 2021Master of Arts | Early Childhood EducationLiberty University, Lynchburg, VAGPA:
Expected in 2017Bachelor of Science | KinesiologyEmmanuel College, Franklin Springs, GAGPA:
Expected in 05/2012High School Diploma | Central Gwinnett High School, Lawrenceville, GAGPA:
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