Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Personable Administrative assistant with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management and technically-adept with PowerPoint presentations or Excel spreadsheets.. Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.

  • Cash register
  • Credit
  • Inventory
  • Materials
  • Merchandising
  • Receiving
  • Sales
  • Shipping
  • Excel Spreadsheets
  • Data Entry Documentation
  • Managing Office Supplies
  • Directing Visitors
  • Cash Deposit Preparation
  • Accounting Skills
  • Human Resources Best Practices
  • Coordinating Program Activities
  • Memo Preparation
  • Spreadsheet Management
09/2020 to Current Administrative Assistant Larson Design Group Inc | Selinsgrove, PA,
  • Operated a cash register for cash, check and credit card transactions with 95% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Managed building access by supplying key cards to employees and visitors.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
10/2017 to 09/2020 Child Care Specialist State Of Louisiana | Church Point, LA,
  • Jessica Calvert & Adrienne Worley – Buford & Jefferson, GA Care giver for 5 children ages 9 months to 6 years old Weekly fine & gross motor skill activities Daily physical activities & weekly instructional craft activities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior by employing positive management strategies.
  • Incorporated music and art activities to encourage creativity and expression.
  • Led children in tidying up, handwashing and chores to teach responsibility.
07/2017 to 09/2020 Administrative Office Clerk Fiserv, Inc. | Chandler, AZ,
  • Described product to customers and accurately explained details and care of merchandise.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Participated in physical inventory counts every time period.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Prepared agendas and arranged staff and board meetings.
  • Performed clerical tasks, including answering emails, ordering supplies and organizing and cleaning workplace.
  • Sent invoices to customers and made follow-up phone calls.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
02/2015 to 05/2017 Warehouse Associate Entourage Clothing & Gifts | City, STATE,
  • Loaded and unloaded pieces into boxes for shipment.
  • Maximized sales by shipping on time and accurately.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Tagged all inbound merchandise with receiving date.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Constructed and maintained artful displays for merchandise.
Education and Training
Expected in 2021 Master of Arts | Early Childhood Education Liberty University, Lynchburg, VA GPA:
Expected in 2017 Bachelor of Science | Kinesiology Emmanuel College, Franklin Springs, GA GPA:
Expected in 05/2012 High School Diploma | Central Gwinnett High School, Lawrenceville, GA GPA:

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School Attended

  • Liberty University
  • Emmanuel College
  • Central Gwinnett High School

Job Titles Held:

  • Administrative Assistant
  • Child Care Specialist
  • Administrative Office Clerk
  • Warehouse Associate


  • Master of Arts
  • Bachelor of Science
  • High School Diploma

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