Administrative Assistant Resume Example Liberty Tax Service

ADMINISTRATIVE ASSISTANT

Summary

Personable Household assistant / Nanny employing exceptional relationship building abilities to cultivate positive rapport among employers, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Strong expertise in resource allocation and schedule management.

Dedicated Administrative assistant, Professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for business professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Proficient in Microsoft office, excel & powerpoint.

Skills

Memo preparation
Faxing documents
Tracking documents
Excel spreadsheets
Records management systems
Mail management
Directing visitors
Document retrieval
Meeting planning
Recordkeeping and bookkeepin
Managing automated systems
Back office operations

Microsoft
Employee training and development
Strong problem solver
Staff motivation
Data entry
Data organization
Scheduling and calendar management
Project planning
Deadline-oriented
Resourceful
QuickBooks
Meticulous attention to detail

Experience

Liberty Tax Service | Lynnwood, WAAdministrative Assistant01/2017 - Current

Managed scheduling for 5 staff members, monitoring resource allocation to provide optimal coverage and service.
Monitored daily and weekly schedules and monthly calendar obligations for 4-5 Preparers.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Created and maintained spreadsheets and developed administrative and logistical reports.
Processed financial documents including contracts, expense reports and invoices.
Maintained up-to-date department organizational chart.
Facilitated working relationships with co-tenants and building management.
Guided administrative and professional staff through computer and software problems.
Set up and maintained physical and electronic filing systems.
Managed phone calls from clients when colleagues were unavailable and provided informative answers to questions.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Scheduled and coordinated meetings and calendars of high-level decision-makers.

Private Family | Snohomish, WAHousehold Manager/Professional Nanny12/2016 - Current

Cleaned and organized all home areas consistently.
Planned and cooked meals with consideration to multiple dietary restrictions.
Affectionately cared for 2 children, ages 5 to 12 for 4 years.
Minimized TV and mobile device time by engaging children with games and reading books.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Helped children complete homework and special assignments daily to support academic performance.
Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
Coordinated after-school activities and transportation for 2 children for practices and events.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Promoted good behaviors by using positive reinforcement methods.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Sparked creativity and imagination by helping children discover new things each day.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Built relationships with children by regularly discussing school, friends and favorite activities.

West Coast Aquatics | Mill Creek, WASwim Instructor/Swim Coach03/2014 - 01/2016

Kept equipment in good working order with frequent inspections and minor repairs.
Engaged with students to help them acclimate to and become comfortable in pool.
Documented each student's progress and gave constructive feedback for areas that could be improved.
Encouraged students to practice swimming strokes to improve technique and skills.
Worked one-on-one with special needs students, delivering guidance and reassurance.
Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
Contacted emergency personnel and provided aid while waiting for further assistance.
Monitored behaviors for safety violations and took steps to prevent further violations.

Education and Training

Glacier Peak High School | Snohomish, WAHigh School Diploma06/2016

Evergreen Beauty And Barber College | Everett, WAEsthetics in Skin, Hair Removal, Mind And Body Health 10/2018

Accomplishments

Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
Employee of the month more than once
Increased office organization by developing more efficient filing system and customer database protocols.
Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Additional Information

- Worked as a household nanny, While going to school and doing outside esthetics work in my free time.

- Dedicated to using any spare time to hustle and take care of not only my own well being, but making sure others are taken care of as well..

- A loyal, hardworking employee.

Resume Overview

Companies Worked For:

Liberty Tax Service
Private Family
West Coast Aquatics

School Attended

Glacier Peak High School
Evergreen Beauty And Barber College

Job Titles Held:

Administrative Assistant
Household Manager/Professional Nanny
Swim Instructor/Swim Coach

Degrees

High School Diploma
Esthetics in Skin, Hair Removal, Mind And Body Health

Administrative Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes