Administrative Assistant Resume Example

ADMINISTRATIVE ASSISTANT

Professional Summary

Administrative Assistant with over 10 years of experience in managing business and Healthcare operations. Handling confidential tasks, demonstrating ability to prioritize and handle multiple projects in fast-paced environments and customer service focus. Work well independently and as a team member. Extensive administrative and clerical skills.. Strong interpersonal and communication skills with the ability to collaborate with diverse individuals.

Technical skills: Microsoft Office: Word, PowerPoint. Excel, Outlook and Access.. Visual basic 6.0, Web development.

Skills

Travel Administration
Transporting Files
Routing Mail
Organizing Mail
Faxing Paperwork
Document Conversion
Correspondence Handling
Advanced MS Office Suite Knowledge
Process optimization
Spreadsheet management
Office administration
School records monitoring
Travel coordination
Paperwork drafting
Invoice Processing
International Classification of Diseases (ICD.9CM)
Documentation and reporting
Mail handling
Contract agreement preparation
Package routing
Program Management
Travel planning
Social media knowledge

Attendance record management
Writing reports
Quality assurance
Business administration
Scheduling
Administrative support
Workflow planning
Patient Scheduling
Purchase orders organization
Meeting arrangements
Performance improvement
Team Bonding
Office management
Internal communications
Sorting and labeling
Policy and procedure modification
Records management
Customer and client relations
Mail distribution
Recordkeeping
Employee training and development
Filing and data archiving

Work History

Administrative Assistant, 09/2018 - 07/2019Harrisburg Area Community College , Harrisburg , PA

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Executed record filing system to improve document organization and management.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Maintained staff directory and company policy handbook for human resources department.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Generated reports and typed letters in Software and prepared presentations in Software for maximum impact and results.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for team of Number professional Job titles.
Managed Software databases converting complex data into easy-to-interpret data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Arranged rapid office equipment repair and maintenance with vendors.
Handled client correspondence and tracked records to foster office efficiency.
Monitored Job title's work calendar and scheduled appointments, meetings and travel.
Offered office-wide Type software support and training, including troubleshooting issues and optimizing usage.
Organized weekly staff meetings and logged minutes for corporate records.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed research to collect and record Type data.

Office Assistant/Human Resources , 07/2018 - 08/2018Tender Loving Care Healthcare Services , Harrisburg , PA

Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Reviewed and screened applicant resumes to identify qualified candidates.
Liaised with community officials and county departments to develop corporate emergency management strategy and coordinate staff response effort.
Organized and carried out Timeframe status meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
Discovered and resolved complex problems that affected management and business decisions.
Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
Maintained work structure by updating job requirements and job descriptions for all positions.
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Oversaw and managed hiring process and assisted human resources.
Interviewed candidates and conducted background checks and verification.
Delivered consultative services and recruited qualified and diversified candidates for employment.
Eliminated process lags with quick processing of Type, Type and Type actions.
Achieved departmental objectives by collaborating with staff to share and implement best practices.
Analyzed issues and employed improvement processes.
Acted as staff member advocate, encouraging and supporting Job Titles to identify and resolve conflicts.
Forecasted Timeframe business needs while acquiring customer feedback for process improvements.
Oversaw all HR needs for Number-employee operation across Number locations.
Incorporated employee feedback to improve processes and strategize long-term business plans.

Administrative Assistant (Seasonal Assignment), 02/2018 - 04/2018Schreckengaust Associates(JFC Staffing Agency), Harrisburg , PA

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Executed record filing system to improve document organization and management.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Maintained staff directory and company policy handbook for human resources department.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained complex digital filing system for financial information.
Scheduled office meetings and client appointments for team of Number professional Job titles.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Arranged rapid office equipment repair and maintenance with vendors.
Handled client correspondence and tracked records to foster office efficiency.
Monitored Job title's work calendar and scheduled appointments, meetings and travel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed research to collect and record data.
Identified, sorted, corrected and maintain tax documents.
Received check payments for provided tax services.

Administrative Assistant, 03/2017 - 12/2017SEIU (JFC Staffing; Temporary Assignment), Harrisburg , PA

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed Software databases converting complex data into easy-to-interpret data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Processed invoices and expenses using Software to facilitate on-time payment.
Administered contracts for Healthcare workers across the state.
Assist with the contracts by inputting data, fixing agreements, as well as maintaining records.

Education

Bachelor Of Science: PsychologyTowson University - Baltimore, MD, 05/2000

Associate In Liberal Arts: Social SciencesHarrisburg Area Community College - Harrisburg, PA, 05/1998

Resume Overview

Companies Worked For:

Harrisburg Area Community College
Tender Loving Care Healthcare Services
Schreckengaust Associates(JFC Staffing Agency)
SEIU (JFC Staffing; Temporary Assignment)

School Attended

Towson University
Harrisburg Area Community College

Job Titles Held:

Administrative Assistant
Office Assistant/Human Resources
Administrative Assistant (Seasonal Assignment)

Degrees

Bachelor Of Science : Psychology
Associate In Liberal Arts : Social Sciences

Resume Score: 80%

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