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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Flexible and hardworking professional who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority.



Highlights
  • Microsoft Office proficiency
  • Results-oriented
  • Payroll
  • Accounts Payable/Receivable
  • Active listening skills
  • Energetic work attitude
  • Effective time management
  • Customer Service
Accomplishments
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Operated computers programmed with accounting software to record, store, and analyze information.
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Maintained status reports to provide management with updated information for client projects.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
Experience
03/2013 to 06/2014
Administrative Assistant Legacy Health System Vancouver, WA,
  • Audit and process credit card bills.
  • Match invoices to checks, obtaining all signatures and distributing checks accordingly.
  • Maintain documentation detailing credit balances that have yet to be paid.
  • Maintain daily activity reports.
  • Bill/pay appropriate vendors for goods and services.
  • Maintain blanket purchase agreement call records.
  • Code invoices to properly identify what department should be charged for what kind of goods.
  • Assist in closing accounts at the end of the month.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Compile employee time, production, and payroll data from time sheets and other records.
  • Distribute and collect timecards each pay period.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Train other staff members to perform work activities, such as using computer applications.
  • Keep records of materials filed or removed, using logbooks or computers.
  • Add new material to file records or create new records as necessary.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Find and retrieve information from files in response to requests from authorized users.
  • Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
  • Maintain and distribute accurate and updated information about the special needs of the children throughout the building.
  • Complete forms in accordance with company procedures.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
01/2011 to 01/2012
Assistant Manager St. Catherine Of Siena New Hyde Park, NY,
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Interpret administrative and operating policies and procedures for employees.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Evaluate new products for usefulness and suitability.
05/2009 to 05/2010
Server Alterra Mountain Co Laguna Hills, CA,
  • Able to make change, and was effective in collecting and handling the money throughout each shift.
  • Arrived early to each shift in order to ensure my station and I were prepared.
  • Responsible for recommending food and drink items in order to increase sales.
  • Had a thorough knowledge of all food and drink items and their ingredients in order to assist customers in their selection.
  • Capable of carrying large trays of food and/or drinks to the appropriate table.
05/2008 to 04/2009
Server, Hostess Children's Memorial Hospital Northbrook, IL,
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.
  • Place food servings on plates and trays according to orders or instructions.
  • Examine trays to ensure that they contain required items.
  • Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Total checks, present them to customers, and accept payment for services.
  • Maintained order in the lobby by accurately informing the guests of wait-times as well as keeping each group as comfortable as possible during their wait.
  • Responsible for training the new employees on the details of the responsibilities of the job.
  • Coordinate the seating of larger parties while still maintaining short and accurate wait-times for the smaller parties.
  • Maintained a helpful and lively attitude in order to make every guest feel welcomed and comfortable.
  • Receive and record patrons' dining reservations.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
03/2007 to 04/2008
General Assistant LANES @ COFFEE CREEK City, STATE,
  • Managed the register and was accurate in entering correct orders and giving precise change.
  • Cleaned the bowling alley thoroughly, keeping clutter and trash from influencing the enjoyment of the guests.
  • Prepared food ordered in the cafe, taking care to give each guest excellent quality food with minimal delay.
  • Possessed a thorough knowledge of the specials, prices, hours, and events of each day making it simple to answer any questions guests had either in person or over the phone.
Education
Expected in 2008
High School Diploma:
Oologah High School - ,
GPA:

Top 10% of Class

Expected in
Bachelor of Science: Accounting
WESTERN GOVERNORS UNIVERSITY - ,
GPA:

4.0 GPA

On schedule to graduate Spring 2015


Expected in
: General Studies
TULSA COMMUNITY COLLEGE - TULSA, OKLAHOMA
GPA:

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Resume Overview

School Attended

  • Oologah High School
  • WESTERN GOVERNORS UNIVERSITY
  • TULSA COMMUNITY COLLEGE

Job Titles Held:

  • Administrative Assistant
  • Assistant Manager
  • Server
  • Server, Hostess
  • General Assistant

Degrees

  • High School Diploma
  • Bachelor of Science

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