Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Administrative Assistant, 08/2019 to Current
LegendsReno, NV,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Monitored accountant's work calendar and scheduled appointments, meetings and travel.
  • Used QuickBooks Online and Dualmon to manage accounts payable and accounts receivable.
  • Recorded expenses and maintained accounting records in QuickBooks.
  • Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
Operations Manager, 06/2014 to 04/2018
O'reilly Auto PartsRedmond, OR,
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Led and developed management team of four.
Office Manager, 04/2013 to 04/2015
Spices UsaHialeah, FL,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained computer and physical filing systems.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Maintained and processed invoices, deposits and money logs.
  • Organized and carried out efficient month-end, quarterly and year-end processes.
  • Reviewed and processed client payments, including electronic payments and check deposits.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Used QuickBooks to complete payroll for four employees and took detailed records of procedures.
  • Verified over $1000.00 of cash and credit payments daily.
Office Assistant, 01/2012 to 04/2013
Motion RecruitmentAlpharetta, GA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Completed accurate daily schedule, documents, reports and invoices.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
Education
High School Diploma: , Expected in 01/2012
Lafayette Charter High School - Lafayette, LA,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

59Fair

resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Lafayette Charter High School

Job Titles Held:

  • Administrative Assistant
  • Operations Manager
  • Office Manager
  • Office Assistant

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: