, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Looking to obtain a position within to further development of my skills and experience with the potential for advancement and growth while supporting the mission.
Skills
Timeline Planning and Management
Report analysis
Microsoft
Advanced MS Office Suite knowledge
Meeting planning
Sensitive material handling
Memo preparation
Data entry documentation
10-key proficiency
Transporting files
Program file distribution
Excel spreadsheets
PC proficient
Detailed meeting minutes
Document retrieval
Records management systems
Inventory systems
Executive presentation development
Self-starter
Training and development
Confidential document control
Senior leadership support
Patient care advocacy
Multi-line phone systems
Data organization
Inventory supplies
Customer relations
Administrative operations
Medical terminology
Staff training and development
Attendance records preparation
Human Resources Management (HRM)
Professional and mature
Data evaluation
Database organization
Experience
06/2012 to CurrentAdministrative AssistantLennar | Lubbock, TX,
(40 hours per week.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Conducted research using various media sources to obtain relevant data for staff requirements.
Maintained inventory in supply closet to prevent shortages.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Conducted and initialized background checks for potential employees.
Controlled building access by supplying key cards to employees and visitors.
02/2011 to 05/2012Program Support AssistantTegna | Saint Petersburg, FL,
(40 hours per week.
Compiled and analyzed data utilizing spreadsheets or other database software such as Excel and Access.
Assembled and organized facts, data and program information as background intelligence.
Executed special objectives and projects in response to executive team and board member requests.
Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Updated and implemented administrative and executive support policy changes and monitored effects.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Collaborated with others to discuss new patient care opportunities and directives for better patient care within the facility.
01/2010 to 11/2010Management AnalystDepartment Of Housing And Urban Development | Phoenix, AZ,
Conducted record searches and coordinated with other units on procedural problems involving complex cases.
Performed research and analyzed content of records to make disclosure determinations.
Reviewed established procedures to assess areas in need of improvement.
Researched and led investigations into various areas to drive improvements and devise new processes.
Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
06/2008 to 12/2009ManagerVisa | Wilmington, DE,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assigned tasks to associates to fit skill levels and maximize team performance.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated personnel performance by receiving, analyzing and incorporating feedback from inspections to implement action plans for improvements.
Trained employees on additional job positions to maintain coverage of roles at all times.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Managed office paperwork, including scanning documents and routing business correspondence.
Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
Created PowerPoint presentations used for diverse business needs.
Supported auditors during review process with clerical support.
Crafted proposals and memos using desktop publishing and word processing software.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Opened, read and wrote answers to routine letters and correspondence for executives.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
11/2001 to 05/2008ManagerVodafone | Düsseldorf, DE,
USAF - 40 hours per week
Assigned tasks to associates to fit skill levels and maximize team performance.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated personnel performance by receiving, analyzing and incorporating feedback from inspections to implement action plans for improvements.
Trained employees on additional job positions to maintain coverage of roles at all times.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Oversaw executive schedules for team of medical facility leaders.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Managed office paperwork, including scanning documents and routing business correspondence.
Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
Managed director's calendar and prepared meeting agenda and materials.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
Created PowerPoint presentations used for diverse business needs.
Set up meeting and event logistics for senior management, including executives and board of directors.
Revised and maintained master calendar for client appointments.
Supported auditors during review process with clerical support.
Crafted proposals and memos using desktop publishing and word processing software.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
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