Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Looking to obtain a position within to further development of my skills and experience with the potential for advancement and growth while supporting the mission.

Skills
  • Timeline Planning and Management
  • Report analysis
  • Microsoft
  • Advanced MS Office Suite knowledge
  • Meeting planning
  • Sensitive material handling
  • Memo preparation
  • Data entry documentation
  • 10-key proficiency
  • Transporting files
  • Program file distribution
  • Excel spreadsheets
  • PC proficient
  • Detailed meeting minutes
  • Document retrieval
  • Records management systems
  • Inventory systems
  • Executive presentation development
  • Self-starter
  • Training and development
  • Confidential document control
  • Senior leadership support
  • Patient care advocacy
  • Multi-line phone systems
  • Data organization
  • Inventory supplies
  • Customer relations
  • Administrative operations
  • Medical terminology
  • Staff training and development
  • Attendance records preparation
  • Human Resources Management (HRM)
  • Professional and mature
  • Data evaluation
  • Database organization
Experience
06/2012 to Current Administrative Assistant Lennar | Lubbock, TX,
  • (40 hours per week.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Maintained inventory in supply closet to prevent shortages.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Conducted and initialized background checks for potential employees.
  • Controlled building access by supplying key cards to employees and visitors.
02/2011 to 05/2012 Program Support Assistant Tegna | Saint Petersburg, FL,
  • (40 hours per week.
  • Compiled and analyzed data utilizing spreadsheets or other database software such as Excel and Access.
  • Assembled and organized facts, data and program information as background intelligence.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Collaborated with others to discuss new patient care opportunities and directives for better patient care within the facility.
01/2010 to 11/2010 Management Analyst Department Of Housing And Urban Development | Phoenix, AZ,
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.
  • Performed research and analyzed content of records to make disclosure determinations.
  • Reviewed established procedures to assess areas in need of improvement.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
06/2008 to 12/2009 Manager Visa | Wilmington, DE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated personnel performance by receiving, analyzing and incorporating feedback from inspections to implement action plans for improvements.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Created PowerPoint presentations used for diverse business needs.
  • Supported auditors during review process with clerical support.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
11/2001 to 05/2008 Manager Vodafone | Düsseldorf, DE,

USAF - 40 hours per week

  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated personnel performance by receiving, analyzing and incorporating feedback from inspections to implement action plans for improvements.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Oversaw executive schedules for team of medical facility leaders.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Created PowerPoint presentations used for diverse business needs.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Revised and maintained master calendar for client appointments.
  • Supported auditors during review process with clerical support.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Education and Training
Expected in BA | Accounting Ashford University,, , GPA:
Expected in 03/2003 Associates Degree | Health Services Administration Community College of The Air Force, Montgomery, AL GPA:

[Type text]

Certifications
  • Database Management (2019)
  • Consult Management (2019)
  • Contract Office Representative (COR) Level 1 (2018)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Ashford University,
  • Community College of The Air Force

Job Titles Held:

  • Administrative Assistant
  • Program Support Assistant
  • Management Analyst
  • Manager
  • Manager

Degrees

  • BA
  • Associates Degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: