To obtain an opportunity that will utilize, my experience and education, while obtaining additional experience and knowledge to support long term advancement to a professional career.
Skills
Business administration
Writing reports
Accounting familiarity
Advanced clerical knowledge
Memorization and recall
Social media knowledge
Microsoft Word expertise
Relationship building
Customer service-oriented
Attention to detail
Time management
Invoice processing
Personable and outgoing
Merchandising expertise
Point of sale knowledge
Sale expertise
Work History
Sales Associate, 11/2020 to 04/2021 Dmc Atlanta – Atlanta, GA,
Helped customers locate products and checked store system for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Completed orders and organized product deliveries to meet customer timetables.
Tracked stock using company inventory management software.
Provided positive first impressions to welcome existing, new and potential customers.
Researched furniture materials and suggested pieces to clients based on budget and want.
Updated customers on scheduled deliveries of furniture to homes.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Listened to customer needs and desires to identify and recommend optimal products.
Communicated with clients to find and design layout best suited for client needs and location.
Administrative Assistant, 01/2018 to 10/2020 Lifespace Communities – Dallas, TX,
Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported office manager through personal document management, calendar organization and collateral preparation for meetings.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Hostess, 07/2017 to 07/2018 Hei Hotels & Resorts – Kansas City, MO,
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Documented reservations and communicated changes to guests using OpenTable.
Monitored dining room and guest flow to maximize table usage and minimize wait times.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Planned and executed parties by organizing menus, spaces and special requests.
Monitored seating area and checked restrooms every 30 minutes to keep spotless.
Informed servers of newly seated parties for speedy service.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Fashion Consultant, 02/2017 to 12/2017 Osl Retail – Fresno, CA,
Constructed fashion sample garments for agents and sales representatives.
Stayed on top of current fashion trends and revamped stock according to updates.
Researched current fashion trends and competitor activity.
Performed various sales transactions, checked on invoices, prepared special orders and ensured properly delivery of correct merchandise.
Merchandised store inventory in attractive and appealing manner.
Monitored security and prevented loss of valuable merchandise.
Met with clients to determine style requirements and budget.
Performed personal shopping functions on behalf of customers.
Accepted and processed customer payments.
Selected clothes that flattered individual body types and capitalized on current trends.
Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
Proposed accessories to complete outfits and complement clothing choices.
Retail Sales Associate, 10/2015 to 12/2016 Macy's – City, STATE,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Provided excellent customer service to cultivate loyalty and satisfaction.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Used POS system to process sales, returns, online orders and gift card activations.
Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
Generated brand awareness and positive product impressions to increase sales.
Education
High School Diploma: , Expected in 2015 Taylor County High School - Campbellsville, KY GPA:
: Business Administration And Management, Expected in University of Kentucky - Lexington, KY GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
