- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
To obtain an opportunity that will utilize, my experience and education, while obtaining additional experience and knowledge to support long term advancement to a professional career.
- Business administration
- Writing reports
- Accounting familiarity
- Advanced clerical knowledge
- Memorization and recall
- Social media knowledge
- Microsoft Word expertise
- Relationship building
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- Customer service-oriented
- Attention to detail
- Time management
- Invoice processing
- Personable and outgoing
- Merchandising expertise
- Point of sale knowledge
- Sale expertise
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Sales Associate, 11/2020 to 04/2021
Dmc Atlanta – Atlanta, GA,
- Helped customers locate products and checked store system for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Provided positive first impressions to welcome existing, new and potential customers.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Updated customers on scheduled deliveries of furniture to homes.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Listened to customer needs and desires to identify and recommend optimal products.
- Communicated with clients to find and design layout best suited for client needs and location.
Administrative Assistant, 01/2018 to 10/2020
Lifespace Communities – Dallas, TX,
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Supported office manager through personal document management, calendar organization and collateral preparation for meetings.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Hostess, 07/2017 to 07/2018
Hei Hotels & Resorts – Kansas City, MO,
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Documented reservations and communicated changes to guests using OpenTable.
- Monitored dining room and guest flow to maximize table usage and minimize wait times.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Planned and executed parties by organizing menus, spaces and special requests.
- Monitored seating area and checked restrooms every 30 minutes to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Fashion Consultant, 02/2017 to 12/2017
Osl Retail – Fresno, CA,
- Constructed fashion sample garments for agents and sales representatives.
- Stayed on top of current fashion trends and revamped stock according to updates.
- Researched current fashion trends and competitor activity.
- Performed various sales transactions, checked on invoices, prepared special orders and ensured properly delivery of correct merchandise.
- Merchandised store inventory in attractive and appealing manner.
- Monitored security and prevented loss of valuable merchandise.
- Met with clients to determine style requirements and budget.
- Performed personal shopping functions on behalf of customers.
- Accepted and processed customer payments.
- Selected clothes that flattered individual body types and capitalized on current trends.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
- Proposed accessories to complete outfits and complement clothing choices.
Retail Sales Associate, 10/2015 to 12/2016
Macy's – City, STATE,
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
- Generated brand awareness and positive product impressions to increase sales.
High School Diploma: , Expected in 2015
Taylor County High School - Campbellsville, KY
GPA:
: Business Administration And Management, Expected in
University of Kentucky - Lexington, KY
GPA:
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