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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

Determined and proactive Administrative Assistant who works with a sense of urgency to anticipate the needs of senior-level executives. Thrives in a fast paced, dynamic environment.

Highlights
  • Microsoft Office proficiency
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Invoice processing
  • Works well under pressure
  • Human resource laws knowledge
  • Social media knowledge
  • Understands grammar
  • Appointment setting
  • Database management
  • Customer service-oriented
  • Labor relations
  • Payroll
  • Mail management
  • Meeting planning
  • Travel administration
  • Brand development
  • Multi-media marketing
  • Trade shows
  • Google analytics
  • Knowledge of market trends
  • Direct mail campaigns
  • Special events planning
  • Adobe Illustrator
  • Adobe InDesign
  • Skilled negotiator
  • Floor set design
  • POS systems knowledge
  • Retail buying
  • Friendly and outgoing
  • Employee scheduling
  • Superb sales professional
  • Administrative support specialist
  • Self-starter
  • Executive presentation development
  • Business correspondence
  • Organized
  • High-end fashion knowledge
  • Strong communication skills
Accomplishments

Sales

  • Surpassed all sales goals by 25%.
  • Increased sales by 50%-75% over a two year period.

Managed a successful sales team of 25+ members who consistently exceeded sales goals by 15% each month.


Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Competitive Analysis

  • Performed competitive analysis to make recommendations for future company growth.

Marketing

  • Implemented marketing strategies which resulted in [X%] growth of customer base.

Creative Problem Solving:

  • Resolved product issue through consumer testing.

Formally recognized for playing an instrumental role in the implementation of cost savings measures.

Planned and executed all aspects of a major office headquarter move.


Experience
01/2014 to Current
Administrative AssistantNatori
  • Calendar Management; overseeing/scheduling appointments, meetings, travel arrangements, catering preparations, etc.
  • Provide general administrative support and working on special projects as assigned to designated departments (sales, PR, licensing and e-commerce).
  • Assist showroom account executives in sales appointments
  • Recording and updating sales reports; analyzing trends and opportunities for growth based on accounts and price point.
  • Overseeing all new door approvals for licensing accounts; researching new prospects, scanning and filing incoming contracts as they are executed.
  • Maintain licensee and internal directories, door distribution lists, seasonal line sheets and price points.
  • Preparation of business reviews, presentations, market recaps, bi-monthly selling information.
  • Responsible for measuring, reporting and analyzing key performance indicators for e-commerce site.
  • Managing analytics programs to evaluate site performance to improve conversions.
10/2010 to 01/2014
Assistant DirectorValina Salon & Day Spa
  • Developed several business building programs and incentives, including but not limited to, rewards program, membership program, weekly/yearly promotions, staff education and training, etc.
  • Handling all buyer responsibilities; purchases high volumes of company retail inventory, analyzing sales trends, consumer preferences and seasonal variables for purchasing allowances and fluctuations.
  • Fulfilling high volumes of calendar management, overseeing approximately 25-employee work schedules (appointments, travel arrangements, meetings, time-off, coverage, etc.).
  • Coordinating and creating visual merchandising and marketing collateral; preparing all in-store displays, web/print advertisements, brochures, gift cards, web-pages, banners, etc.
  • Designing trainings, protocol manuals and evaluation rulers for new hires and existing employees in areas including customer service, service performance/quality, retail/up selling, etc.
  • Preparing biweekly payroll, ensuring payments were accurate based on employee commissions/hourly wages and tax information on file.
  • Overseeing delivered customer service, ensuring the upheld use of company standards and addressing any consumer complaints, discrepancies, etc.
  • Executing company "HR" obligations; advertising job opportunities, interviewing/hiring, trainings, evaluations, pay negotiations, terminations, vacation/time-off requests and new hire paperwork/document verification.
09/2010 to 01/2011
Technical Design InternDKNY- Attending daily fit meetings; evaluating the status and functionality of samples based on updates before approving for production. - Creating/updating line sheets, updating tech-packs with garment and costing specifications - Support staff; assisting with CAD updates/changes, organizing line books, scheduling fit models, meetings, etc.
07/2010 to 08/2010
Public Relations InternStella McCartney
  • Updating daily log of Google Alerts and all other brand features in the press
  • Formally documenting and archiving press releases/clippings
  • Coordinating sample traffic between PR dept. and celebrities, photo shoots magazines, etc.
  • Confirming/tracking the return of samples from accounts/contacts
  • Planning and preparing high-profile events, ensuring necessary items were available for execution. Event list includes First Fashion Night Out (at flagship store w/ guests such as Anna Wintour and Kate Hudson), Hamptons Pop-Up Store, etc.
Education
2015
Bachelors of Business Administration: Fashion MerchandisingLIM College － New York City, NY
Skills
  • Familiar with HR functions/duties
  • Proven abilities in account management
  • Strong analytical skills
  • Superior communication skills
  • Proficient in MS Office, Adobe Illustrator, In Design and Photoshop
Languages
- Fluent in English & Spanish
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Resume Overview

Companies Worked For:

  • Natori
  • Valina Salon & Day Spa
  • DKNY
  • Stella McCartney

School Attended

  • LIM College

Job Titles Held:

  • Administrative Assistant
  • Assistant Director
  • Technical Design Intern
  • Public Relations Intern

Degrees

  • Bachelors of Business Administration : Fashion Merchandising

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