Results-oriented Customer Service Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
While working as a Performance Supervisor with Citadel I was given the opportunity to take on a new role with the company as the Admin Supervisor.
This job consisted of helping the site manager with any additional tasks and take on full responsibility for all reporting.
Coach/Supervisor
Mentor team leads:
Manager on duty (tenured/experienced supervisors only ) shift 3 hour block 2-3 times
2008-2009
Customer Service Management,
While attending classes at Victory Bible Institute i contributed in many community service outreaches. I was in a team lead position which gave me a team of 30 interns to work with.Some duties included:
an opportunity for children and teens to work on leadership skills
As a team lead I had certain responsibilities:
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