Results-oriented Customer Service Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
While working as a Performance Supervisor with Citadel I was given the opportunity to take on a new role with the company as the Admin Supervisor.
This job consisted of helping the site manager with any additional tasks and take on full responsibility for all reporting.
Mentor team leads:
Manager on duty (tenured/experienced supervisors only ) shift 3 hour block 2-3 times
Customer Service Management,
While attending classes at Victory Bible Institute i contributed in many community service outreaches. I was in a team lead position which gave me a team of 30 interns to work with.Some duties included:
an opportunity for children and teens to work on leadership skills
As a team lead I had certain responsibilities:
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