administrative assistant resume example with 3 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated and multi-talented worker willing to take on any task(s) and complete it to a level of excellence. Able to
work effectively as a member of a team as well as independently. Friendly and engaging with others and works well with individuals from diverse backgrounds and with a range of different needs and abilities. Able to learn quickly. Strong organizational and time management skills with an eye for detail. Excellent written and verbal communication skills, & strong analytical skills.
Skills
Type 55-60 wpm
Proficient with whole Microsoft Office
Computer proficiency
Communication and interpersonal skills
Project Management
Problem-Solving
Customer Service
Budget Preparation
Planning and Execution
Data Entry
Organizational Skills
Office Administration
Healthcare Operations
Experience using databases like PTTS (DCAS Paper Ticket Tracking System), Varian, Dentrix, and ePACES
Excellent writing skills.
Experience
10/2021 to 09/2022Administrative AssistantDistribution Now | New Town, ND,
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Oversaw office inventory and timely reordering of supplies.
Answered and routed telephone calls and took messages.
Acted as a liaison on delivery issues, package creation, and shipping times.
Assisted with administrative tasks required for effective project delivery, including initiating project registrations, processing approved task orders and change orders, tracking Purchase Orders, and reconciling financials upon project closeout.
Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
Drafted, collected and organized the required paperwork for grants and rebates on all applicable appliances as needed. Followed up and coordinated resolution of all grant related issues.
Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
Completed projects on time and within allocated budget.
10/2020 to 10/2021Patient Services CoordinatorMeijer, Inc. | Findlay, OH,
Worked closely with patients when triaging to help provide the best customer service with a professional demeanor.
Worked cohesively with the Primary Care Provide facilitate patients care plan by participating in daily huddles/monthly case discussions
Coordinated information and continuing care requirements
Collaborated with other clinical staff, to resolve issues impacting patients’ care progression
Monitored and updated Varian dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorization for medical review, coordination of specialty appointments and resolving billing errors (when applicable).
Maintained awareness of patient temperament in lobby to curtail frustrations or communication issues.
Provided recommendation for process/service improvement to promote patient’s satisfaction and address issues
Registered patients by entering data and updating information on patients into the Electronic Medical Record(EMR) system.
Maintain document filing system in accordance with supervisor's instructions.
Answer telephones and relay messages, gives results to patients and information to the public.
06/2019 to 08/2019LODI Billing Staff InternDepartment Of Sanitation NYC/Medical Division | City, STATE,
Assisted Nursing, Medical Records and LODI Billing staff with duties related to pre-employment
Assisted LODI billing staff with claims processing and regular healthcare facilities operations
Filing, faxing, and mailing correspondence, data entry, tagging, and transport/tracking chart
Collaborated with supervisors and submitted reports and spreadsheets for review.
Assisted in the creation and maintenance of patient bills
Worked alongside senior team members to learn related job tasks and roles.
Responded quickly to questions and inquiries via phone and email.
05/2017 to 05/2018Enforcement Analyst InternDepartment Of Sanitation NYC/ Enforcement Division | City, STATE,
Made computer entries into the Paper Ticket Tracking System
Utilized formulas to extract data from queries into Excel spreadsheets.
Searched for ownership information in various programs based on ticket details
Corresponded in the form of letter writing, telephoned calls and e-mail
Worked with specific machines in the mail room.
Built subject matter expertise by participating in meetings, attending conferences and engaging in brainstorming sessions.
Education and Training
Expected in 05/2023 to to Bachelor of Science | Healthcare ManagementSUNY Alfred State College , Alfred, NY , GPA:
Expected in 05/2020 to to Associate of Science | Individual Studies (Healthcare Management)State University of New York At Canton, Canton, NY, GPA:
Black Student Union (BSU), Educator & Member Oct. 2018- May 2020
● Serve the campus with cultural, educational, and social initiatives as we aim to build.
leaders, promote unity and contribute to student success.
● Serves as an advocate of the African/African American/ Black and the entire underrepresented voice on campus in exposure to new ideas and experiences in order to
create positive change.
Member of Sigma Omega Epsilon (SOE), Nov. 2019- Present
● Our goals are to demonstrate awareness of ethical diversity, encourage progression, become role models to better the community, promote philanthropy throughout the school and community, and to develop an everlasting camaraderie.
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