administrative assistant resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Responsible and energetic [Job Title] offering [Number] years of experience in [Type] office environments. Proficient multi-tasker with ability to manage [Number]-line phone system, records maintenance and high-volume business inquiries.
Organized [Job Title] with [Number] years of extensive experience in providing administrative and clerical support to [Type] and [Type] companies. Talented at scheduling appointments, preparing agendas and following up on action items. Excellent problem-solver with proficiency in [Software] and [Software].
Versatile [Job Title] bringing valuable experience in administrative roles, including [Job Title] and [Job Title] for [Industry]-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.
Skills
Meticulous and organized
Business operations understanding
Efficient and accurate
Organization and efficiency
Multitasking ability
Detail-oriented
Experience
06/2011 to CurrentAdministrative AssistantMomentum Solar | Chula Vista, CA,
Processed [Type] paperwork efficiently to support smooth office procedures.
Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
Collected payments, issued receipts and updated accounts to reflect new balances.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Assisted with administrative tasks, including filing, answering phones and [Task].
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Monitored daily and weekly schedules and monthly calendar obligations for [Number] [Job titles].
Set up and maintained physical and electronic filing systems.
01/2015 to 01/2017Registered Dental AssistantHealthdrive Corporation | West Roxbury, MA,
Supported [Job title]s with completing minimally invasive and advanced surgical procedures.
Instructed and educated patients to prepare for oral surgery by [Action], [Action] and [Action].
Protected patients by sterilizing instruments and equipment between every consultation.
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, [Action] and [Action].
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Maintained master calendar and scheduled new appointments based on provider availability.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Instructed patients on postoperative care to protect dental work and promote healing.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed [Type], [Type] and [Type] materials to support dentists during procedures.
Gathered medical information, dental health history and vitals from patients.
Positioned patients for treatment by making chair adjustments, [Action] and [Action], and prepared necessary equipment for procedures.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Scheduled cleanings and dental appointments for patients using [Software].
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
06/1999 to 01/2016ReceptionistGardaworld | Stuart, FL,
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Entered patient data into dental records system using [Software] and observed all confidentiality rules to maintain patient privacy.
Instructed and educated patients to prepare for oral surgery by [Action], [Action] and [Action].
Maintained master calendar and scheduled new appointments based on provider availability.
Scheduled cleanings and dental appointments for patients using [Software].
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Built loyal patient following and retained [Number] return patients by providing empathetic and caring service.
Gathered medical information, dental health history and vitals from patients.
Educated patients on treatment procedures and post-procedure home care.
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and [Action].
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Instructed patients on postoperative care to protect dental work and promote healing.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Positioned patients for treatment by making chair adjustments, [Action] and [Action], and prepared necessary equipment for procedures.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
Verified, updated and entered patient information into system.
Answered and managed incoming calls and emails.
Arranged documents for insurance claims.
Collected payments from patients and arranged payment schedules.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job Title]s.
Answered and directed incoming calls using multi-line telephone system.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Entered data in [Type] software to keep records of [Type] information.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Greeted customers, answered general questions and directed to appropriate locations.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Scheduled appointments based on [Job title] availability and established load parameters.
Processed payments for [Product or Service] and updated accounts to reflect balance changes.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Education and Training
Expected in 06/1987 to to High School Diploma | Middlesex County Vocational School, East Brunswick, NJGPA:
Expected in 05/2005 to to RDA | Registered Dental Assistant Dental Assistant Services, , GPA:
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