administrative assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced motivational speaker. Professional with strong leadership and relationship-building skills in customer service. Dedicated to enhancing department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems. Exceptional leader talented at motivating, inspiring and developing others to become great leaders.

  • Customer and client relations
  • Spreadsheet management
  • Documentation and control
  • Time management
  • Employee training and development
  • Conflict resolution
  • Good listening skills
  • Team Leadership
  • Strategic Planning
  • Business administration
Work History
Administrative Assistant, 10/2019 - Current
Momentum Solar Danbury, CT,
  • Identifies and recommends changes to existing processes to improve accuracy, efficiency and quality service
  • Manages office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Provides logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Performs general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Arranges rapid office equipment repair and maintenance with vendors
  • Offers departmental administrative support
Campus Director, 08/2019 - 10/2019
Marquis Companies Eugene, OR,
  • Managed admissions efforts, including driving marketing initiatives for 30% new enrollment
  • Directed all aspects of daily campus operations, including academic administration, & faculty support
  • Managed numerous of calls, and emails daily, addressing employee inquiries, solving problems & providing the appropriate information to employees
  • Copied, logged & scanned documentation
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies
  • Increased school registrations with improved promotional approaches, outreach strategies and parent engagement plans
  • Resolved student problems, improved operations & provided exceptional client support
  • Resolved conflicts & negotiated mutually beneficial agreements between parents & support staff
  • Maintained excellent attendance record, consistently arriving to work on time
  • Developed team communications & information for team meetings
Admissions Specialist, 04/2015 - 08/2018
Davita Coatesville, PA,
  • Reviewed & verified data on all submitted documentation
  • Provided clerical support to administration officials and admissions coordinator
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected
  • Answered phones, called prospects and handled initial email contacts for applicants
  • Assisted applicants with admissions packet & served as point of contact throughout admissions process
  • Developed & maintained business relationships with referring agencies to increase business opportunities
  • Completed admissions duties with timeliness and accuracy
  • Provided clerical support to academic administration officials and admissions team
  • Communicated with parents to explain application process and answer questions
  • Obtained updated contact information from all subjects and verified data for accuracy
  • Conducted interviews with participants to assess eligibility
Logistics Coordinator, 11/1991 - 03/2013
A10 Networks Orlando, FL,
  • Liaised between warehouse personnel & customer to facilitate account & operational needs
  • Coordinated shipping requests for expedited delivery & documented accurately to ensure correct billing
  • Maintained excellent working relationships with customers by efficiently responding to all inquiries and complaints concerning work orders, invoices and shipments,
  • Generated all documentation & information required for customer shipments
  • Handled high volume paperwork & collaborated with accounting department to resolve invoicing & shipping problems
  • Ensured accurate account invoicing through collaboration with accounting department
  • Managed warehouse improvement initiatives to advance operational efficiencies
  • Managed manpower requirements based on daily workload and company targets
  • Enforced the on-time shipment of products to create exceptional customer experiences
Master of Arts: Organizational Leadership, Expected in 2018
Columbia College - Columbia, SC
Status -
Bachelor of Arts: Organizational Leadership/Human Services, Expected in 2017
Columbia College - Columbia, SC
Status -
Associate of Arts: General Business, communication, Expected in 2015
Piedmont Technical College - Greenwood, SC
Status -
Associate of Arts: General Business, Expected in 2015
Piedmont Technical College - Greenwood, SC
Status - President's and Dean's List, GPA: 92

Honors graduate- Undergraduate & Graduate

Founder of "FINDING ME" Non-profit women's organization

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Resume Overview

School Attended

  • Columbia College
  • Columbia College
  • Piedmont Technical College
  • Piedmont Technical College

Job Titles Held:

  • Administrative Assistant
  • Campus Director
  • Admissions Specialist
  • Logistics Coordinator


  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts
  • Associate of Arts

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