administrative assistant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Experienced Administrative professional with a unique combination of strong innovative and operational skills. Analyzes and completes successful projects that improve processes and performance. Precise and organized with extensive knowledge of Microsoft Office and Adobe programs. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity.

  • Process optimization
  • Spreadsheet management
  • Adobe Creative Cloud
  • Social Media management
  • Proposal creation
  • Relationship development
  • Office administration
  • MS Office Suite
  • Business operations
  • CRM management
  • Constant Contact
  • Operational improvement
Work History
01/2019 to Current
Administrative Assistant Moog Inc. Mountain View, CA,
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
  • Composed internal memos and external correspondence for and reviewed all documentation to eliminate errors.
  • Supported Managing Broker with effective correspondence management, document coordination and customer relations.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Created marketing collateral for real estate agents.
  • Developed innovative and targeted collateral to support overall branding objectives.
  • Professionally photographed real estate properties.
01/2008 to Current
Professional Photographer Loan Depot Franklin, TN,
  • Professional Photographer for weddings, engagements, baptisms, senior pictures and in studio shoots.
  • Performed advanced computer processing of images for assignments.
  • Photographed high-quality images for both print and internet distribution.
01/2014 to 09/2018
Marketing Specialist Tandem HR City, STATE,
  • Key player with the Sales and Marketing teams.
  • Responsible for client communications, managing customer and vendor relationships, company events, sponsorships, and lead generation campaigns.
  • Improved process for creating a strong, visible social media presence across multiple channels such as webinars, social media, websites, and blogs.
  • Created content for the company’s communications, including websites, blogs, videos and newsletters to promote products and services.
  • Generated analytic reports for digital media campaigns, webinar and email engagement, and yearly return on investment analysis.
  • Built and managed $35,000 sponsorship and advertising relationships with national media resources to effectively promote company brand via press, events, sponsorships and other avenues.
  • Developed and implemented Public Relations strategies.
  • Strategically managed marketing events to ensure the highest ROI.
  • Planned and executed annual client appreciation events to ensure client retention and increased attendance by 20%.
  • Partnered with the marketing team and executive leadership to brainstorm and generate creative ideas for marketing campaigns and other brand awareness activities.
  • Tracked key performance metrics and revamped the entire sales reporting process to enable better decision making and improve the sales funnel.
  • Created and maintained brand guidelines for sales proposals, internal communications, and marketing campaigns across four companies.
  • Created and edited video content for advertising campaigns.
  • Increased social media engagement by 60%.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Prepared meeting agendas and briefing papers for members of the executive team.
02/2009 to 07/2013
Executive Training and Operations Manager Illinois Back Institute City, STATE,
  • Hired as Executive Assistant; quickly promoted to Training and Operations Manager.
  • Worked directly with management, the CEO, and the COO to brainstorm, discuss business strategies and mitigate employee issues.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Documented and implemented all company processes.
  • Achieved Electronic Medical Records (EMR) training certification; developed and led training sessions for all staff including medical doctors, chiropractors, and physical therapists.
  • Led development team of doctors, physical therapists, and executive leadership to create proprietary EMR system configuration.
  • Developed marketing materials; branded artwork, logos, and flyers, including commercials, mailings, and website.
  • Responsible for capturing and editing patient videos, gathered patient information, created stories for testimonials and posted videos on social media outlets.
Expected in 2015 to to
Certified Adobe Training: Adobe Photoshop & Premiere Pro Video Editing
Ascend Certified Adobe Training Center - Chicago, IL,
Expected in 2007 to to
Bachelor of Arts: Graphic Design & Photography
Spring Arbor University - Spring Arbor, MI

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Resume Overview

School Attended

  • Ascend Certified Adobe Training Center
  • Spring Arbor University

Job Titles Held:

  • Administrative Assistant
  • Professional Photographer
  • Marketing Specialist
  • Executive Training and Operations Manager


  • Certified Adobe Training
  • Bachelor of Arts

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