administrative assistant resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated [Job Title] with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

  • PC Proficient
  • Insurance Eligibility Verification
  • Transporting Files
  • Inventory Systems
  • Advanced MS Office Suite Knowledge
  • Technologically Savvy
  • Workers' Compensation Knowledge
  • Data Entry Documentation
  • Report Analysis
  • Recordkeeping and Bookkeeping
  • Account Balancing Reconciliation
  • Back Office Operations
  • Excel Spreadsheets
  • CRM and Office Management Software
  • Mail Management
  • Executive Presentation Development
  • Sensitive Material Handling
  • Accounting Support
  • Document Retrieval
  • Records Management Systems
  • Cash Deposit Preparation
  • Meeting Planning
  • Timeline Planning and Management
  • Program File Distribution
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Task Prioritization
  • Supply Inventory Control
  • Professional and Courteous
  • Document and File Management
  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Report Preparation
  • Multi-Line Telephone Systems
  • Ease with Computers and Technology
  • Judgment and Decision Making
  • Verbal and Written Communication
  • Database and Client Management Systems
  • Strong Organizational Skills
  • Computers and Technology
  • Schedule Management
  • Office Equipment Operation
Education and Training
Davenport High School Davenport, OK Expected in 05/2000 High School Diploma : - GPA :
Oklahoma State University - Oklahoma City Oklahoma City, OK Expected in : - GPA :
Rose State College Oklahoma City, OK Expected in : - GPA :
Metro Technology Centers - Springlake Oklahoma City, OK Expected in 05/2003 Certified Dental Assistant : Dental Assisting - GPA :
Bd (Becton, Dickinson And Company) - Administrative Assistant
Stuart, FL, 09/2015 - Current
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Keyed in customer contacts and delivery dates to update details in company databases.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Prepared packages by printing packing labels and setting up deliveries.
  • Routed contracts, agreements, and invoices through proper signature process.
  • Monitored office equipment and managed smooth operation with preventive maintenance and repair work scheduling.
  • Conducted and initialized background checks for new hires and onboarding employees.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Obtained scanned records and uploaded to database.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Organized training, client meetings, team meetings and events.
  • Drafted agendas, meeting notes, and other documents to enhance collaborative process.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Maintained appointment and event calendars for executives and department heads.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Guided administrative and professional staff through computer and software problems.
Chandler Public Schools - Director of Child Nutrition
City, STATE, 07/2019 - Current
  • Followed USDA child nutrition menu patterns and requirements for grades served.
  • Oversaw daily child nutrition recordkeeping for breakfast and lunch meals.
  • Charted daily meals for reimbursable funds on site-specific POS software programs.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Supervised staff preparing and serving 1,100 meals per day.
  • Inspected work, storage and servicing areas to determine safety and sanitation compliance.
  • Managed all invoices and equipment ordering for contracted food service equipment.
Chandler Family Dentistry - Office Receptionist/Dental Assistant
City, STATE, 05/2008 - 07/2015
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Assisted dentist with completing procedures.
  • Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.

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Resume Overview

School Attended

  • Davenport High School
  • Oklahoma State University - Oklahoma City
  • Rose State College
  • Metro Technology Centers - Springlake

Job Titles Held:

  • Administrative Assistant
  • Director of Child Nutrition
  • Office Receptionist/Dental Assistant


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Certified Dental Assistant

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