Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Tracking documents
  • PC proficient
  • Mail management
  • Records management systems
  • Technologically savvy
  • Recordkeeping and bookkeeping
  • Faxing documents
  • Routing packages
  • Data entry documentation
  • Managing office supplies
  • Employee training and development
  • Supervising clerical personnel
  • Scheduling and calendar management
  • Phone call answering
  • Resourceful
Administrative Assistant, to
Motion RecruitmentNormal, IL,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Processed financial documents including contracts, expense reports and invoices.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Managed phone calls from clients when Mr. Eastman was unavailable and provided informative answers to questions.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Assisted with administrative tasks, including filing, answering phones.
  • Set up and maintained physical and electronic filing systems.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Office Manager, to
StratasysKiryat Gat, IL,
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Greeted visitors promptly and directed to correct locations.
  • Planned for major business changes including system conversions and office moves.
  • Completed billing, collections and reporting duties on daily basis.
  • Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing.
  • Drafted internal documents and memoranda.
  • Oversaw daily functions.
  • Supported clerical needs including taking messages, scanning documents and routing business correspondence.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Scheduled appointments and maintained master calendar.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Ensured that all operations met federal and state laws.
Sales Associate, to
Johnstone Supply, IncNaples, FL,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Prepared cash deposits up to $10,000 with zero discrepancies.
  • Offered product and service consultations and employed upselling techniques.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used register system to ring up customer purchases, process payments and issue receipts.
Pharmacy Technician, to
Raley's And BelairBrentwood, CA,
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education and Training
High School Diploma: , Expected in 06/1998 to Central High School - Springfield, MA,
Office Management: , Expected in 06/2001 to MCDI - Springfield, MA,

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Resume Overview

School Attended

  • Central High School
  • MCDI

Job Titles Held:

  • Administrative Assistant
  • Office Manager
  • Sales Associate
  • Pharmacy Technician


  • High School Diploma
  • Office Management

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