administrative assistant resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

  • Effective communication skills, proactive, sense of responsibility, customer-oriented(Both internal and external), stress-resistant, and flexibility
  • Excel,Word,PowerPoint,Outlook,QuickBooks utilization
  • Client Engagement
  • Proficient verbal and written in Portuguese and English
  • Attention to Detail
  • Honesty and Integrity
  • Sales Representation
  • Luxury Retail
  • Time management
  • Social media knowledge
  • Payroll and budgeting
Hodges University Naples, FL Expected in 07/2024 Bachelor of Science : English - GPA :

I started at Hodges in 2016 I studied English until 2018, after graduating in English I started
nursing course I studied for 2 years I changed to administration I stayed until 2021.

Griffith University Brisbane, Australia, Expected in 07/2006 No Degree : Commercial English - GPA :
Vale Do Acarau University Fortaleza ,Ce, Expected in 07/2005 Bachelor of Arts : Education - GPA :
Work History
Wayfair Llc - Administrative Assistant
Florence, KY, Naples, FL 10/2020 - 05/2021
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and submit purchase orders to maintain stock levels
  • Set up conference rooms, technology, and materials to facilitate meetings
  • Manage rentals on websites to increase the rentals and manage the organization and take care of the maintenance and decoration of the properties.
Elvie - Style Consultant and Personal Shopper
Kings Bay, GA, 01/2014 - 04/2021
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
  • Tracked costs and expenses to compare with the original budget and identify failure points.
  • Developed strategic component development plans to support future projects.
  • Improved client sales by automating system e-commerce features.
  • Developed reporting and insights for investor relations meetings.
  • Consults helping wholesale and retail customers at the time of purchase of merchandise to be more assertive.
  • Attended more than50 people including women and companies bringing super significant sales results to stores and helping many men and women to become more confident with their styles!
  • I do most of this work online since 2017.
  • Saved $75,000 a year by implementing cost-saving initiatives that addressed long-standing problems.
  • Analyzed suitable colors, cuts, and designs for clients' outfits, jewelry, and makeup.
  • Assisted young ladies in finding ideal prom, pageant, and gowns.
  • Cross-sold jewelry, shoes, hats, and other accessories that would complete an outfit or boost a new wardrobe.
Department Of Defense - Commercial Coordinator
City, STATE, Fortaleza, Ce Brazil 01/2007 - 01/2014
  • Working with a team of 15 people who made sales of four radio stations in the state of Ceara, holding weekly meetings for team motivation in order to achieve results.
  • Presented proposals to supervisors covering all aspects of projects.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Scheduled project deadlines and monitored progress.
  • Sent invoices to clients and followed up about payments
Westifield Shopping - Assistant
City, State, AustraliaBrisbane,Australia 01/2005 - 01/2007
  • Worked with customers to understand needs and provide excellent service
  • Communicated with management to explain issues and formulate solutions.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Assisted management with activities to plan and oversee events and programs.
Portuguese :
Native or Bilingual
Negotiated :
Spanish :
Limited Working
Negotiated :

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Resume Overview

School Attended

  • Hodges University
  • Griffith University
  • Vale Do Acarau University

Job Titles Held:

  • Administrative Assistant
  • Style Consultant and Personal Shopper
  • Commercial Coordinator
  • Assistant


  • Bachelor of Science
  • No Degree
  • Bachelor of Arts

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