administrative assistant resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Psychology major with a driven passion to helping those in the mental health community be heard and respected. Ideally, would want to become part of something that can make a difference at a daily matter in an individual's life.
Skills
Research and Analytical Skills
Professional and Courteous
Multi-Line Telephone Systems
Confidentiality and Data Protection
Microsoft Office
Multitasking and Time Management
Verbal and Written Communication
Document and File Management
Appointment Coordination
Judgment and Decision Making
Ease with Computers and Technology
Office Equipment Operation
Task Prioritization
Strong Organizational Skills
Supply Inventory Control
Letter Writing
Filing Experience
Confidentiality Understanding
Prioritization and Time Management
Administrative Procedures
Data Entry
Document Sorting
Electronic Records Management
Inventory Management
Problem Solving
Social Media Updating
Inventory Oversight
Mail Routing and Distribution
Clear Communication
Writing and Editing
Clerical Staff Oversight
Calendar Management
Database Maintenance
Reception Duties
Employee Communications
Spreadsheet Tracking
Business Administration
Writing and Editing Skills
Bilingual in Spanish and English
Staff Orientation and Training
Travel Coordination
High Volume Phone Inquiries
Critical Thinking
Event Planning
Meeting Note Taking
Organizing and Categorizing Data
Experience
09/2021 to CurrentAdministrative AssistantHill International, Inc. | Needham, MA,
Composed correspondence, reports and meeting notes.
Provided secretarial and office management support while building cooperative working relationships.
Organized both physical and digital files and updated reports to coordinate project materials.
Prepared and prioritized calendars and correspondence.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Inventoried and ordered supplies for office.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Responded effectively to sensitive inquiries or complaints.
Coordinated appointments, meetings and conferences.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Maintained accurate department and customer records.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Handled incoming calls and directed callers to appropriate department or employee.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Coordinated catering services for various functions, including sales trainings and department meetings.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
08/2015 to CurrentSecretarySalt River Pima Maricopa Indian Community | Scottsdale, AZ,
Organize meetings with other committees, social services, programs of assistance, officials of the law, etc.
Organized fundraisers for charitable organizations, foundations, emergencies, etc.
Organize food banks, clothing drive, and events to relieve in any disaster/emergency situation for the community.
Connect individuals with programs that might be of help.
Connect and work with county officers such as: legislators, senators, mayors, etc. in order to aide individuals.
Connect and work with law enforcement such as: police officers, detectives, etc. in order to aide individuals.
Help connect individuals with legal aid services.
Connect with international law officials to plan and improve international connections in terms of social assistance as well as living conditions and other needs.
Assure all legal documentation for the committee as well as its' events and partnerships is up to date.
Attend events - both social and private - to expand the community in which the committee can assist and grow in.
Keep all data and documentation updated.
09/2019 to 09/2020Medical AssistantThe Centers | Cleveland Heights, OH,
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Performed preliminary physical tests to accurately record results in patient history summary.
Educated patients about medications, procedures and physician's instructions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Contacted pharmacies to submit and refill patients' prescriptions.
Conducted insurance verification and pre-certification and pre-authorization functions.
Followed principles of asepsis and infection control to meet patient safety guidelines.
07/2019 to 09/2019Medical AssistantThe Centers | Cleveland, OH,
Documented notes during patient visits.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Educated patients about medications, procedures and physician's instructions.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Contacted pharmacies to submit and refill patients' prescriptions.
Conducted insurance verification and pre-certification and pre-authorization functions.
Education and Training
Expected in 05/2023 to to Associate of Arts | PsychologySUNY Orange, Middletown, NY, GPA:
Expected in to to | Sacred Heart University, Fairfield, CT, GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Activities and Honors
Recognition by the city of Yonkers for excellence in helping the community
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