Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Expense reporting
Understands grammar
Records management systems
Substitute teacher coordination
Document retrieval
Database entry
Recordkeeping and bookkeeping
File and data retrieval systems
Proofreading
Phone call answering
Spreadsheet development
Administrative operations
Invoicing and billing
Strong interpersonal skills
Experience
04/2018 to 11/2020
Administrative AssistantFresenius Medical Care – Kalamazoo, MI,
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Tracked and submitted employee timesheets to prepare for payroll processing.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Composed, edited and typed complex memos and reports with job-related software.
Handled incoming calls and directed callers to appropriate department or employee.
10/2017 to 04/2018
Planner - Urban Land UseRio Arriba County Planning & Zonning – City, STATE,
Acquired and continuously developed knowledge of all relevant state and local code requirements related to land usage.
Developed designs, graphics and plans for projects related to zoning, land use, utilities, government facilities, transportation and housing.
Inspected sites to asses validity and feasibility of submitted development plans.
Designed and administered government plans or policies affecting land use, zoning and public utilities.
Processed zoning and project permits, verifying information against established standards to make accurate approval or denial judgments.
Assisted in development of architectural plans by providing input for zoning and compliance.
Maintained library of model documents, templates or other reusable knowledge assets.
Inspected properties for violations.
Prepared written reports, memos and correspondence.
Visited sites for follow-up reviews to assess compliance with implemented corrective action plans in case of identified violations.
Followed up with previous violators to confirm corrective action was taken.
07/2010 to 10/2017
Clerk Tect IRio Arriba County – City, STATE,
Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Retrieved, sorted, copied and filed all documents and paperwork.
Retrieved documents and files from records rooms and online databases.
Created or updated records with new files or information.
Managed all paperwork and accurately filed each piece alphabetically and according to significance.
Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
Recorded and processed payments by company and customers.
Input data into computer systems to support document and information retrieval.
Added new material to file records or created new records.
Answered questions about records or files.
Located, retrieved and copied information in response to requests and delivered to authorized users.
Consolidated outdated files to inactive storage, following guidelines and legal requirements.
Assigned and recorded or stamped identification numbers or codes to index materials for filing.
Retrieved documents stored in microfilm or microfiche and placed in viewers for reading.
Implemented new filing system and created updated forms.
Checked voter identification and signed in registered voters prior to administering ballots.
Attended meetings to discuss general and specific voter information on election issues.
Issued permits and licenses for marriages, Business, State Liquor License for County
Investigated past and current licensees to perform record checks.
Verified documentation against compliance standards and communicated deficiencies to resolve issues.
Checked documentation for appropriate coding, catching errors and making revisions.
Navigated through multiple online systems to obtain documentation.
Used statistical software to analyze data from surveys, old records or case studies.
09/2008 to 09/2010
Contract CleanerUSPS – City, STATE,
Collected trash from floors within hallways, bathrooms and work areas.
Replenished supply of hand soap, paper towels and other consumables.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Sanitized frequented areas and equipment using approved supplies.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Performed daily dusting, leather and wood surface polishing and wall washing.
Restocked supplies, replacing toiletries, liners and soaps.
Education and Training
Expected in 08/2010 to to
High School Diploma: Belford High School (Online) - Humble, TX, GPA:
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