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administrative assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
13 years specializing in administrative support for a busy surgical departments. Committed to delivering high quality result with little to no supervision.
Highlights
  • Results-oriented
  • Self-directed
  • Time management
  • Microsoft Office proficiency
  • Professional and mature
  • Strong problem solver
  • Strong in Epic system
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • Medical terminology
  • Self-starter
  • Insurance eligibility verifications
Accomplishments
Coordinated all department functions for team of ten employees, Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Experience
Administrative Assistant, 03/2013 to Current
National Veterinary AssociatesAllegan, MI,
  • Provided administrative support to Charles H Yoon, surgical oncologist Generate and maintains MD's schedule including all clinical administrative duties, and research, responsibilities with the follow through such as any necessary arrangements, i.e., travel accommodation, reservations applications, function planning,
  • provided secretarial functions for, coordinating scheduling surgical procedures and preoperative evaluation Weiner Center, editing filing and processing completed correspondence.
  • typing includes office notes: operative speeches; and general and medical correspondence.
  • scheduling system, Epic system.
  • Assist in training new employee's, completing all appropriate requisitions and paperwork.
  • Assumes responsibility for obtaining results for MD.
  •  scheduling for clinic appointments. 
  • Including office visits, consults and diagnostic tests and procedures, admissions and surgery.
  • Answers and screens all incoming phone calls, when necessary.
  • Taking messages and utilizing proper forms in proper forms in a legible and accurate manner.
  • Planned meetings and prepared conference rooms.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Medical Secretary IV, 01/2001 to 03/2013
Brigham And Women's HospitalCity, STATE,
  • Provide support Sara E. Russell, surgical oncologist, administrative support stoma nurses Ilene Fleischer, RN, MS, CWOCN and Diane Bryant, RN, MS, CWOCN for the Stoma clinic, responsible for the emergency line.
  • Generate and maintains MD's schedule including all clinical administrative duties, and research, responsibilities with the follow through such as any necessary arrangements, i.e., travel accommodation, reservations applications, function planning, responsible for medical secretarial functions for, coordinating meetings arranging travel plans, MD typing manuscripts: grants, research proposals, speeches, editing dictation, surgical scheduling preparing preoperative evaluation packets for the Weiner Center: prepared for Stoma RN's transcription, composition, editing, filing and processing completed correspondence.
  • typing includes office notes: operative speeches; and general and medical correspondence.
  • assist with all patient scheduling for clinic appointments.
  • Including office visits, consults and diagnostic tests and procedures, admissions and surgery.
  • Get approval for patients having Gastric bypass surgery.
  • Set up psychiatric evaluations and Nutrition evaluations, completes all appropriate requisitions and paperwork.
  • Assumes responsibility for obtaining results for MD notifying patients.
  • Performs same task for HVMA patients and to ensure communication between institutions.
  • Answers and screens all incoming phone calls to both MD, and the Stoma Nurses.
  • This includes triage of calls in a courteous manner.
  • Handling calls when possible, and when necessary, taking messages and utilizing proper forms in a legible and accurate manner.
  • Greets and direct patients and visitors.
  • prepared Clinic on Tuesday and Wednesdays.
  • Including scheduling patients, transcription and various other duties Work with operation Manager with training of new float secretaries, referral backlogs and other projects as needed.
  • Obtain approvals for gastric bypass patients.
Education
Bachelor of Science: Health Administration Program, Expected in current to Southern New Hampshire University - ,
GPA:
: Business Administration, Expected in 1999 to Roxbury Community College - ,
GPA:
Business Administration
Medical Office Skills (certificate): , Expected in 1993 to Jewish Vocational Services - Boston, MA
GPA:
Skills
Epic system, accounting system, administrative, administrative duties, billing system, Cadence, closing, counselor, customer service skills, dictation, editing, filing, financial, forms, grants, insurance, notes, Medical Terminology, meetings, Excel, office, Power Point, Microsoft word, Office Skills, Oncology, POS, progress, proposals, Radiology, research, retail, scheduling, secretarial, speeches, Surgeon, Surgery, taking messages, phone, time management, transcription, arranging travel, triage, Typing, 50 wpm, WordPerfect, composition

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Roxbury Community College
  • Jewish Vocational Services

Job Titles Held:

  • Administrative Assistant
  • Medical Secretary IV

Degrees

  • Bachelor of Science
  • Medical Office Skills (certificate)

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