administrative assistant resume example with 3 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Skin rejuvenation
Micro Medi-Lift knowledge
Proficient in eyebrow and lash tinting
Fotofacial knowledge
Dermaplane
Airbrush makeup artistry
Guest services expertise
HydraFacials
Knowledge of body scrubs
Waxing and laser hair removal
Spa retail sales
Budgets
Work History
Administrative Assistant, 03/2019 - Current National Veterinary Associates – Bloomingdale, GA,
Monitored social media and online sources for industry trends.
Developed team communications and information for Model meetings.
Increased customer satisfaction by resolving Service issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled 15+ calls per Day to address customer inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Transported/ Coordinated Models to Casting Calls/ Auditions
Medical Receptionist, 01/2020 - 04/2020 Primary Care Solutions – Payson, AZ,
Maintained current and accurate medical records for over 100 patients.
Enhanced office efficiency by handling 30+ callers per day.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Completed and filed financial documentation for accounting purposes.
Organized paperwork such as charts and reports for office and patient needs.
Completed skilled administrative work to support all office staff and operational requirements.
Completed clerical duties and tasks for clinic administration.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Obtained payments from patients and scanned identification and insurance cards.
Checked patient data including insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Maintained consistent work environment, overseeing intricate daily tasks such as assembling and packaging with minimal supervision.
Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Head Server, 08/2017 - 06/2018 Hyatt – College Park, GA,
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Trained new staff on restaurant operations and policies to strengthen performance.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by 10% on average.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Associate of Science: Pre-Medicine, Expected in - Charles Stewart Mott Community College - Flint, MI GPA: Status -
Part Time
Dean's List 2017-2018
Did not Graduate
Lisence: Aesthetician, Expected in 08/2020 - Douglas J Aveda Institute - East Lansing, MI GPA: Status -
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