Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Administrative Assistant It is my goal to work with a team that shares my dedication to growth and advancement, so it is with great excitement that I forward my application for the position of Administrative Assistant. With more than 17 years of experience in administrative support positions, I will bring a passion for problem solving and an expertise for innovation through teamwork. Here are some of the many strengths I can leverage to advance:

•A strong reputation for driving productivity by leveraging excellent front office management skills, while maintaining strong working relationships with all team members and staff/ Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Astute Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval and storage procedures, reduce physical storage needs and maintain security of information. Skilled at researching and resolving discrepancies.

  • Microsoft Excel, Word, Outlook, and PowerPoint, and Adobe Acrobat Professional
  • Administrative Assistant
  • Outlook
  • Word
  • Filing and data archiving
  • Meeting minutes
  • Office administration
  • Spreadsheet management
  • Writing reports
  • Transporting Files
  • Organizing Mail
  • Program Files Maintenance
  • Correspondence Handling
  • Employee training and development
  • Account Reconciliation
  • Information security
  • Sorting and labeling
  • Social media knowledge
  • Supervising staff
  • Travel coordination
  • School records monitoring
  • Relationship building
  • Time management
  • Attendance record management
  • Adobe Acrobat
  • Microsoft Excel
  • PowerPoint
  • Customer and client relations
  • Documentation and control
  • Multi-line phone proficiency
  • Paperwork drafting
  • Meeting arrangements
  • Travel Administration
  • Routing Mail
  • Faxing Paperwork
  • Report Development
  • Database Management
  • Mail distribution
  • Package routing
  • Records management
  • Scheduling
  • Credit and collections
  • 65 WPM typing speed
  • Letter preparation
  • Travel planning
  • Mail handling
  • Workflow planning
Work History
Administrative Assistant, 10/2019 - Current
Otis Worldwide Plainview, NY,
  • Handled client correspondence and tracked records to foster office efficiency.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Generated reports and typed letters in word and prepared presentations in excel for maximum impact and results.
  • Maintained staff directory and company policy handbook for human resources department.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Monitored principal's work calendar and scheduled appointments, meetings and travel.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Scheduling Analyst, 06/2019 - 10/2019
Accentcare Allentown, PA,
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Billing Coordinator, 10/2018 - 06/2019
Api Group Corporation Redmond, WA,
  • Entered details into accounts and tracked payments.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
Billing Clerk, 03/2014 - 01/2018
Denison Landscaping & Nursery Waldorf, MD,
  • Managed invoicing and payment processing operations.
  • Created improved filing system to maintain secure client data.
  • Executed billing tasks and recorded information in company databases.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Assisted management with implementing new accounting software program.
  • Monitored outstanding invoices and performed collections duties.
  • Handled account payments and provided information regarding outstanding balances.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Generated financial statements and reports detailing accounts receivable status
High School Diploma: , Expected in 05/1992
St. Mary's Academy - New Orleans, LA,

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Job Titles Held:

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  • High School Diploma

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