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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

Dedicated Administrative professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for entertainment professionals. Personable and communicative with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Data entry documentation
  • Routing packages
  • Program file distribution
  • Inventory systems
  • IManage proficiency
  • PC proficient
  • Sensitive material handling
  • QuickBooks expert
  • Directing visitors
  • Excel spreadsheets
  • Routing correspondence
  • Records management systems
  • Advanced MS Office Suite knowledge
  • Detailed meeting minutes
  • Managing automated systems
  • Recordkeeping and bookkeeping
  • Document retrieval
  • Travel administration
  • Business writing
  • Memo preparation
  • Faxing documents
  • Executive presentation development
  • Transmitting files
  • Cash deposit preparation
  • Mail management
  • Microsoft
  • Meeting planning
  • Transporting files
  • Managing office supplies
  • Self-starter
  • Strong interpersonal skills
  • Expense reporting
  • Report writing
  • Multitasking and prioritization
  • Multi-line phone systems
  • Tech-savvy
  • Scheduling and calendar management
  • Product branding
  • Professional and polished presentation
  • Administrative operations
  • Resourceful
  • Invoice organization
  • Administrative support
  • Improving procedures
  • Confidential document control
  • Microsoft Office
  • Event coordination
  • Scheduling master
  • Organization and efficiency
  • Deadline-oriented
Experience
05/2018 to 02/2020
Administrative AssistantPalomar Health - Escondido , CA
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Processed financial documents including contracts, expense reports and invoices.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Entered invoice data into the company database and updated details, including customer contacts and delivery dates to keep the information current.
  • Managed phone calls from clients when the principal designer was unavailable and provided informative answers to questions.
  • Created PowerPoint presentations used for business development.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Set up and maintained physical and electronic filing systems.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Assisted with administrative tasks, including filing, answering phones and copying.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Performed complex administrative management of sensitive and confidential issues.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Maintained up-to-date department organizational chart.
  • Coordinated meetings with other department managers and served as the main liaison between department heads and executives.
  • Reviewed and suggested improvements for a diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
01/2016 to 04/2018
ProducerIcf International, Inc - Oakland , CA
  • Supervised production staff during planned photoshoots in the studio and on location.
  • Kept productions in compliance with network and legal requirements.
  • Drafted sales contracts, finalized paperwork, accepted payments and issued receipts.
  • Cultivated project funding through presentations to investors and project stakeholders.
  • Created project budgets and managed all production costs.
  • Administered footage and music license agreements, talent releases and fulfillment and distribution.
  • Coordinated production schedules, editing, printing and duplication processes.
  • Hired and oversaw employees and freelance production crews.
  • Helped the director with planning and completing shots.
  • Recruited and managed event and location crews.
  • Produced leads by cold calling prospects, networking at events and effectively using social media networks.
  • Supervised and worked closely with writers, directors, managers and technical crews throughout production process.
  • Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.
  • Created and managed production for documentary projects.
  • Determined key customer demographics and developed sales funnel.
06/2010 to 05/2012
Receptionist -Administration Assistant Producers Guild Of America Inc. - City , STATE
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain the security of personnel and office environment.
  • Kept reception area clean and organized to offer a positive first impression to every visitor.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Managed a 50-line system to handle more than 500 incoming calls per day.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for a team of over 50 employees.
  • Prepared packages for FedX deliveries and coordinated timely shipments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered and directed incoming calls using a multi-line telephone system.
  • Answered telephones and directed calls to appropriate staff members.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new products.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Provided information to callers and drafted office emails.
  • Gathered, sorted, distributed and sent mail and packages.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Education and Training
06/1995
Bachelor of Arts: Theatre ArtsUniversity of California - Los Angeles - City, State
Accomplishments
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Payroll Assistance - Assisted with payroll preparation and entered data into the cumulative payroll document.
  • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Increased office organization by developing a more efficient filing system and customer database protocols.
  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
  • Calendaring - Planned all meetings and travel for the CEO.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 40+ employees.
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Resume Overview

School Attended

  • University of California - Los Angeles

Job Titles Held:

  • Administrative Assistant
  • Producer
  • Receptionist -Administration Assistant

Degrees

  • Bachelor of Arts : Theatre Arts

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