Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting.
Skills
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Experience
Administrative AssistantJun 2015 to Jul 2020
Perkins Will － Minneapolis , MN
Perkins Will － Minneapolis , MN
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Coordinated meetings with other department managers and served as main liaison between department heads and executives.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Daycare ProviderNov 2007 to Jan 2014
Avera Health － Sibley , IA
Avera Health － Sibley , IA
- Secured indoor and outdoor premises to protect children under care.
- Balanced schedules to provide optimal rest, play and educational periods.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Enforced rules to teach manners and maintain safe environment.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Kept children safe and secure at all times.
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Provided nurturing and appropriate environment for children ranging in age from six weeks to age five.
- Maintained organized and clean classroom and work areas.
Loss Control SpecialistJan 2004 to Dec 2007
Nationwide － Grapevine , TX
Nationwide － Grapevine , TX
- Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Trained sites and sales teams on effective screening to support loss prevention initiatives and programs.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Performed site evaluations, customer surveys and team audits.
- Improved operations by working with team members and customers to find workable solutions.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Assistant Store ManagerAug 2002 to Dec 2003
Getgo － Alliance , OH
Getgo － Alliance , OH
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Coached and developed store associates through formal and informal interactions.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Maintained organized store, responded to customer complaints and answered questions quickly.
- Led teams in planning, implementation and execution of merchandising and operating initiatives.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Education and Training
Associate of Arts, Double Major Is Marketing And Advertising Jun 2003Portland State University － City, State
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Resume Overview
School Attended
- Portland State University
Job Titles Held:
- Administrative Assistant
- Daycare Provider
- Loss Control Specialist
- Assistant Store Manager
Degrees
- Associate of Arts , Double Major Is Marketing And Advertising Jun 2003
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