Administrative Assistant Resume Example
I am an enthusiastic Administrative Assistant with experience in substance abuse and recovery. I am a hardworking team player with various clerical skills who is responsible, punctual and productive. I have excellent customer service skills and conflict management skills.
I have not only had personal experience with recovery but I have also taken some classes to further my educational studies of addiction.
Those classes include:
Clinical Aspect - Substance abuse 3 credit hours with an A-
Therapeutic Intervention I - 3 credit hours with a B
Therapeutic Intervention II - 3 credit hours with an A
Substance Abuse Treatment Programs - 3 credit hours with an A
Prac - Substance Abuse Counseling -3 credit hours with an A
I have successfully been in recovery from all illegal and mind altering substances for 6 years on June 13th, 2021.
I quit smoking cigarettes 5 years ago on September 1, 2021
I currently just began my recovery from vaping on February 23, 2021
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Perkins Will – Austin , TX
- Handled client correspondence and tracked records to foster office efficiency.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Monitored Property manager's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Escalated any major issues to property manager for immediate remediation.
- Validated rental eligibility by using Preservation Management's verification process.
- Performed background checks on over 60 apartment applicants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Bridges Of Indiana – City , STATE
- Worked to improve and enhance patient lives through effective and compassionate care.
- Updated patient files with current information about vitals, behaviors and other data relevant to DSP treatment planning.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Administered medication as directed by physician.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Supervised daily activities and provided assistance when needed.
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Promoted positive relations between residents and staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Maintained compliance with company policies, objectives and communication goals.
- Measured team performance and reported metrics to leadership team members.
Captain D's Seafood – City , STATE
- Operated cash register to accurately complete customer financial transactions.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Applied knowledge of daily menu items, promotions and prices.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Reconciled cash drawer and corrected any errors.
- Processed cash, check and credit card payments.
- Delivered items to guest tables and addressed and requests.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Prepared ingredients for menu items.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
I am a christian for the past 5-1/2 years. I continue to learn and grow every day. I am a leader in Celebrate Recovery for the past 4 years.
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Resume Overview
School Attended
- North Knox High School
- Indiana Business College
- Western International University
- Vincennes University
Job Titles Held:
- Administrative Assistant
- DSP & House Leader
- Counter Clerk - Prep Cook - Trainer
Degrees
- GED 1993
No Degree : Business Management
No Degree : General Studies
No Degree : Behavioral Sciences With Substance Abuse Counsel
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