Administrative Assistant resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Friendly Receptionist with multiple-years background in office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Very well with multi-tasking and professionalism. Hard-working team player and compassionate and loyal employee. Multi-faceted and resourceful receptionist with expertise in finding solutions to scheduling issues and resolving customer and team conflict. Seasoned professional with expertise in handling client communications. Focused and dependable with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination. Recognized for fast learning and excellent training abilities and outstanding interpersonal, client and professional communication abilities. Trained in emergency responses and special security procedures.
Skills
Customer/Client relations
Shorthand writing
Professional demeanor
Office administration
Transcription and Dictation
Multi-Line Telephone Systems
Customer and Client Relations
Conflict Resolution
Memorization and Recall
Office management
Time management
Scheduling
Verbal and written communication
Telephone skills
Sorting and labeling
Staff Management
Project Management
Technical Support
Organization skills
Strategic Planning
Administrative support
Work History
Administrative Assistant, 11/2019 to Current Power Plant Services – Melrose Park, IL,
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Performed routine clerical tasks by scanning, filing and copying documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Kept reception area clean and neat to give visitors positive first impression.
Handled incoming and outgoing mail.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Maintained financial accuracy by collecting deposits, fees and payments.
Arranged conference rooms and facilities to prepare for meetings.
Maintained complex digital filing system for financial information.
Deli Associate, 06/2020 to Current Price Chopper – Gouverneur, NY,
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Opened new inventory and rotated stock by dates to maintain freshness.
Listened carefully to customer instructions and prepared orders according to those preferences.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
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