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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

Organized Administrative Assistant with 7 years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

Skills
  • Accounting support
  • Document retrieval
  • Travel administration
  • Mail management
  • Employee training and development
  • Sensitive material handling
  • Records management systems
  • PC proficient
  • Detailed meeting minutes
  • Recordkeeping and bookkeeping
  • Data entry documentation
  • Back office operations
  • Excel spreadsheets
  • Recruiting
  • Multitasking and prioritization
  • Scheduling and calendar management
  • Understands grammar
  • Phone call answering
  • Strong interpersonal skills
  • Flexible
  • Microsoft Office
  • Appointment scheduling
  • Resourceful
  • Organization and efficiency
  • Billing and coding
  • Deadline-oriented
  • Conflict mediation
Experience
05/2013 - CurrentAdministrative AssistantCompany Name | City, State
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed building access by supplying key cards to employees and visitors.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Conducted and initialized background checks for potential employees, using Taleo and Orange Tree Services.
05/2015 - 10/2018Shopping SelectorCompany Name | City, State
  • Assembled cartons, crates and containers.
  • Keyed in data for packages into computer system using handheld scanners, averaging 150-200 packages per shift.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Prepared products, including cold and frozen products for shipping according to company specifications.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of shopping scanners to avoid mishaps.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
06/2012 - 10/2013Retail Sales AssociateCompany Name | City, State
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Worked with off-site locations to find desired items for customers.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Generated brand awareness and positive product impressions to increase sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Helped customers by answering questions and locating merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
09/2001 - 10/2012Retail Sales AssociateCompany Name | City, State
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Help customers load purchased equipment when necessary.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Worked with off-site locations to find desired items for customers.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education and Training
08/2004GED
Harrisburg Area Community College | City, State
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Resume Overview

School Attended

  • Harrisburg Area Community College

Job Titles Held:

  • Administrative Assistant
  • Shopping Selector
  • Retail Sales Associate

Degrees

  • 08/2004 GED

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