Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Professional Summary
Versatile individual with 5 years experience as a surrogate mother with CSP. Demonstrated reliability and strong organizational skills. Compassionate and understanding in the areas of infertility and advocacy. Practiced at enhancing family support with forward-thinking strategies and skilled, professional communication with IPs and the agency. Well-organized, industrious and dedicated to facilitation a trust with everyone involved.
Work History
Praxair, Inc. - Administrative AssistantHahnville , LA03/2008 - Current
- Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable.
- Handled client correspondence and tracked records to foster office efficiency.
- Performed general office duties, including answering office phone, delivering messages to company president.
- Sorted and distributed office mail and recorded incoming correspondence for corporate records.
- Maintained staff directory and company policy handbook for human resources department.
- Generated reports and typed letters in QuickBooks and Microsoft Office.
- Created detailed expense reports for job profitability.
- Prepared and edited subcontractor proposals, and memorandums for organizational support.
- Interacted with vendors, contractors and professional services personnel to receive orders and make payments.
- Processed invoices and expenses using QuickBooks and online payment portals to facilitate on-time payment.
- Executed record filing system to improve document organization and management.
- Managed QuickBooks databases converting complex data into easy-to-interpret data.
- Managed accounts payable and receivable.
Johns Hopkins University - Tutorial AssistantBaltimore , MD02/1999 - 12/2004
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Worked with students in classrooms or home environments to provide educational support.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Tutored struggling, average and advanced students in all course materials.
- Provided one-on-one and small group instruction to over 8-10 students falling behind in math skills.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Developed student confidence though attentive instruction in math and reading, applying positive reinforcement strategies.
- Helped students prepare for routine and standardized tests.
- Made lessons interesting and engaging using art and visual aids to bolster learning.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Updated required logs and student documentation to keep records accurate and current.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Jbs Usa - Retail Sales AssociateTampa , FL09/2000 - 09/2001
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Assisted customers with locating and choosing merchandise in any store department.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Worked closely with supervisor and other sales associates to solve problems and handle customer concerns.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
Skills
- Exceptional Customer Service
- Social perceptiveness
- Adapt to diverse groups
- Excellent people skills
- Multi-tasking strength
- Professional demeanor
- Problem-solving skills
- Spreadsheet management
- Program Files Maintenance
- Correspondence Handling
- Customer and client relations
- Relationship building
- Social media knowledge
- Bookkeeping
- Payroll and budgeting
- Human resource laws
- Business correspondence
- Administrative support
- Records management
- Technical Support
Education
California State University - San Bernardino
City, State
- 2000-2001 - Majored in Liberal Arts, but could not continue my education at the time due to unforeseen circumstances.
Victor Valley College
City, State
- 2018 -Enrolled to obtain my associates degree - transferred to WGU
Western Governors University
City, State
Elementary Education/Special Education
- Transferred to WGU's online college to obtain my B.S. in Elementary Education/Special Education. Start date is April 1, 2021
06/1998
Cajon High School
City, State
High School Diploma
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Resume Overview
School Attended
- California State University - San Bernardino
- Victor Valley College
- Western Governors University
- Cajon High School
Job Titles Held:
- Administrative Assistant
- Tutorial Assistant
- Retail Sales Associate
Degrees
- Elementary Education/Special Education
High School Diploma
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