Administrative Assistant Resume Example Company Name

ADMINISTRATIVE ASSISTANT

Professional Summary

Versatile individual with 5 years experience as a surrogate mother with CSP. Demonstrated reliability and strong organizational skills. Compassionate and understanding in the areas of infertility and advocacy. Practiced at enhancing family support with forward-thinking strategies and skilled, professional communication with IPs and the agency. Well-organized, industrious and dedicated to facilitation a trust with everyone involved.

Work History

Company Name - Administrative AssistantCity, State03/2008 - Current

Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable.
Handled client correspondence and tracked records to foster office efficiency.
Performed general office duties, including answering office phone, delivering messages to company president.
Sorted and distributed office mail and recorded incoming correspondence for corporate records.
Maintained staff directory and company policy handbook for human resources department.
Generated reports and typed letters in QuickBooks and Microsoft Office.
Created detailed expense reports for job profitability.
Prepared and edited subcontractor proposals, and memorandums for organizational support.
Interacted with vendors, contractors and professional services personnel to receive orders and make payments.
Processed invoices and expenses using QuickBooks and online payment portals to facilitate on-time payment.
Executed record filing system to improve document organization and management.
Managed QuickBooks databases converting complex data into easy-to-interpret data.
Managed accounts payable and receivable.

Company Name - Tutorial AssistantCity, State02/1999 - 12/2004

Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Worked with students in classrooms or home environments to provide educational support.
Planned lessons for allotted time to strengthen weak subjects and build skills.
Tutored struggling, average and advanced students in all course materials.
Provided one-on-one and small group instruction to over 8-10 students falling behind in math skills.
Created special handouts, study guides and enrichment materials to boost student knowledge.
Developed student confidence though attentive instruction in math and reading, applying positive reinforcement strategies.
Helped students prepare for routine and standardized tests.
Made lessons interesting and engaging using art and visual aids to bolster learning.
Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
Updated required logs and student documentation to keep records accurate and current.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Company Name - Retail Sales AssociateCity, State09/2000 - 09/2001

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Assisted customers with locating and choosing merchandise in any store department.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Approached browsing customers to initiate conversations to determine buying preferences.
Demonstrated items to customers and created customer awareness, interest and sales.
Maintained clean sales floor and straightened and faced merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Worked closely with supervisor and other sales associates to solve problems and handle customer concerns.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Assisted customers with prompt and polite support in-person and via telephone.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Used POS system to process sales, returns, online orders and gift card activations.

Skills

Exceptional Customer Service
Social perceptiveness
Adapt to diverse groups
Excellent people skills
Multi-tasking strength
Professional demeanor
Problem-solving skills
Spreadsheet management
Program Files Maintenance
Correspondence Handling

Customer and client relations
Relationship building
Social media knowledge
Bookkeeping
Payroll and budgeting
Human resource laws
Business correspondence
Administrative support
Records management
Technical Support

Education

California State University - San Bernardino

City, State

2000-2001 - Majored in Liberal Arts, but could not continue my education at the time due to unforeseen circumstances.

Victor Valley College

City, State

2018 -Enrolled to obtain my associates degree - transferred to WGU

Western Governors University

City, State

Elementary Education/Special Education

Transferred to WGU's online college to obtain my B.S. in Elementary Education/Special Education. Start date is April 1, 2021

06/1998

Cajon High School

City, State

High School Diploma

Resume Overview

School Attended

California State University - San Bernardino
Victor Valley College
Western Governors University
Cajon High School

Job Titles Held:

Administrative Assistant
Tutorial Assistant
Retail Sales Associate

Degrees

Elementary Education/Special Education
High School Diploma

Administrative Assistant Resume Example

Resume Score: 80%

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