, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Versatile individual with 5 years experience as a surrogate mother with CSP. Demonstrated reliability and strong organizational skills. Compassionate and understanding in the areas of infertility and advocacy. Practiced at enhancing family support with forward-thinking strategies and skilled, professional communication with IPs and the agency. Well-organized, industrious and dedicated to facilitation a trust with everyone involved.
Skills
Exceptional Customer Service
Social perceptiveness
Adapt to diverse groups
Excellent people skills
Multi-tasking strength
Professional demeanor
Problem-solving skills
Spreadsheet management
Program Files Maintenance
Correspondence Handling
Customer and client relations
Relationship building
Social media knowledge
Bookkeeping
Payroll and budgeting
Human resource laws
Business correspondence
Administrative support
Records management
Technical Support
Work History
Administrative Assistant, 03/2008 to Current Praxair, Inc. – Hahnville, LA,
Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable.
Handled client correspondence and tracked records to foster office efficiency.
Performed general office duties, including answering office phone, delivering messages to company president.
Sorted and distributed office mail and recorded incoming correspondence for corporate records.
Maintained staff directory and company policy handbook for human resources department.
Generated reports and typed letters in QuickBooks and Microsoft Office.
Created detailed expense reports for job profitability.
Prepared and edited subcontractor proposals, and memorandums for organizational support.
Interacted with vendors, contractors and professional services personnel to receive orders and make payments.
Processed invoices and expenses using QuickBooks and online payment portals to facilitate on-time payment.
Executed record filing system to improve document organization and management.
Managed QuickBooks databases converting complex data into easy-to-interpret data.
Managed accounts payable and receivable.
Tutorial Assistant, 02/1999 to 12/2004 Johns Hopkins University – Baltimore, MD,
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Worked with students in classrooms or home environments to provide educational support.
Planned lessons for allotted time to strengthen weak subjects and build skills.
Tutored struggling, average and advanced students in all course materials.
Provided one-on-one and small group instruction to over 8-10 students falling behind in math skills.
Created special handouts, study guides and enrichment materials to boost student knowledge.
Developed student confidence though attentive instruction in math and reading, applying positive reinforcement strategies.
Helped students prepare for routine and standardized tests.
Made lessons interesting and engaging using art and visual aids to bolster learning.
Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
Updated required logs and student documentation to keep records accurate and current.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Retail Sales Associate, 09/2000 to 09/2001 Jbs Usa – Tampa, FL,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Assisted customers with locating and choosing merchandise in any store department.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Approached browsing customers to initiate conversations to determine buying preferences.
Demonstrated items to customers and created customer awareness, interest and sales.
Maintained clean sales floor and straightened and faced merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Worked closely with supervisor and other sales associates to solve problems and handle customer concerns.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Assisted customers with prompt and polite support in-person and via telephone.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Education
: , Expected in California State University - San Bernardino - San Bernardino, CA GPA:
2000-2001 - Majored in Liberal Arts, but could not continue my education at the time due to unforeseen circumstances.
: , Expected in Victor Valley College - Victorville, CA GPA:
2018 -Enrolled to obtain my associates degree - transferred to WGU
: Elementary Education/Special Education, Expected in Western Governors University - Salt Lake City, UT GPA:
Transferred to WGU's online college to obtain my B.S. in Elementary Education/Special Education. Start date is April 1, 2021
High School Diploma: , Expected in 06/1998 Cajon High School - San Bernardino, CA GPA:
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