Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Versatile individual with 5 years experience as a surrogate mother with CSP. Demonstrated reliability and strong organizational skills. Compassionate and understanding in the areas of infertility and advocacy. Practiced at enhancing family support with forward-thinking strategies and skilled, professional communication with IPs and the agency. Well-organized, industrious and dedicated to facilitation a trust with everyone involved.

  • Exceptional Customer Service
  • Social perceptiveness
  • Adapt to diverse groups
  • Excellent people skills
  • Multi-tasking strength
  • Professional demeanor
  • Problem-solving skills
  • Spreadsheet management
  • Program Files Maintenance
  • Correspondence Handling
  • Customer and client relations
  • Relationship building
  • Social media knowledge
  • Bookkeeping
  • Payroll and budgeting
  • Human resource laws
  • Business correspondence
  • Administrative support
  • Records management
  • Technical Support
Work History
Administrative Assistant, 03/2008 to Current
Praxair, Inc.Hahnville, LA,
  • Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Performed general office duties, including answering office phone, delivering messages to company president.
  • Sorted and distributed office mail and recorded incoming correspondence for corporate records.
  • Maintained staff directory and company policy handbook for human resources department.
  • Generated reports and typed letters in QuickBooks and Microsoft Office.
  • Created detailed expense reports for job profitability.
  • Prepared and edited subcontractor proposals, and memorandums for organizational support.
  • Interacted with vendors, contractors and professional services personnel to receive orders and make payments.
  • Processed invoices and expenses using QuickBooks and online payment portals to facilitate on-time payment.
  • Executed record filing system to improve document organization and management.
  • Managed QuickBooks databases converting complex data into easy-to-interpret data.
  • Managed accounts payable and receivable.
Tutorial Assistant, 02/1999 to 12/2004
Johns Hopkins UniversityBaltimore, MD,
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Worked with students in classrooms or home environments to provide educational support.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Tutored struggling, average and advanced students in all course materials.
  • Provided one-on-one and small group instruction to over 8-10 students falling behind in math skills.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Developed student confidence though attentive instruction in math and reading, applying positive reinforcement strategies.
  • Helped students prepare for routine and standardized tests.
  • Made lessons interesting and engaging using art and visual aids to bolster learning.
  • Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
  • Updated required logs and student documentation to keep records accurate and current.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Retail Sales Associate, 09/2000 to 09/2001
Jbs UsaTampa, FL,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Worked closely with supervisor and other sales associates to solve problems and handle customer concerns.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
: , Expected in
California State University - San Bernardino - San Bernardino, CA
  • 2000-2001 - Majored in Liberal Arts, but could not continue my education at the time due to unforeseen circumstances.
: , Expected in
Victor Valley College - Victorville, CA
  • 2018 -Enrolled to obtain my associates degree - transferred to WGU
: Elementary Education/Special Education, Expected in
Western Governors University - Salt Lake City, UT
  • Transferred to WGU's online college to obtain my B.S. in Elementary Education/Special Education. Start date is April 1, 2021
High School Diploma: , Expected in 06/1998
Cajon High School - San Bernardino, CA

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Resume Overview

School Attended

  • California State University - San Bernardino
  • Victor Valley College
  • Western Governors University
  • Cajon High School

Job Titles Held:

  • Administrative Assistant
  • Tutorial Assistant
  • Retail Sales Associate


  • High School Diploma

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